Microsoft will pay compensation of approximately 1 million yen due to automatic upgrade problem of Windows 10

ByMatti Mattila

OS released by Microsoft at the end of July 2015Windows 10", After some time has elapsed since the releaseReport that it will be on the verge of automatic upgrade without user's permissionIn order to counter thisAutomatic upgrade to Windows 10 Tool to prevent terrorism with one clickWas published, and furthermore,Automatic upgrade schedule notice intensifiedHowever, intense battle between the Microsoft side that wants to upgrade to Windows 10 and the user who does not want to upgrade has continued. Meanwhile, an American woman who filed an appeal against Microsoft against "PC unintentionally upgraded to Windows 10 automatically, which made PC unusable" was $ 10,000 (about 1 million yen) It was revealed that he succeeded in winning the compensation.

Microsoft draws flak for pushing Windows 10 on PC users | The Seattle Times
http://www.seattletimes.com/business/microsoft/microsoft-draws-flak-for-pushing-windows-10-on-pc-users/


Woman awarded $ 10k after suing Microsoft for sneaky Windows 10 upgrade • Eurogamer.net
http://www.eurogamer.net/articles/2016-06-27-woman-wins-usd10k-suing-microsoft-for-unauthorised-windows-10-upgrade


Terry Goldstein, who runs online travel services, sued Microsoft, the leading IT company. She sued Microsoft as "PC used at work was unintentionally automatically upgraded to Windows 10, resulting in the PC becoming unusable and interfering with work". Mr. Goldstein says, "I never heard of Windows 10, and the PC did not ask me whether to update or not," he says.

"Travels with Teri" operated by Mr. Goldstein.

Travels with Teri | Custom Tours to India and Asia


According to Goldstein, after the automatic upgrade to Windows 10, the behavior of the PC became unstable and it seems that it crashed frequently. Mr. Goldstein seems to have contacted Microsoft's customer support, but the PC does not operate properly, you can not use the PC for work for more than a month, and eventually you have to buy a new PC It is said that it became. Because of this circumstance, Mr. Goldstein is seeking purchase cost and lost profit of the new PC, and Microsoft was ordered to pay compensation of 10,000 dollars. Furthermore, the Microsoft side commented "There was not any cheating", arguing that upgrading to Windows 10 is an option to the last. However, according to Microsoft spokesperson, "We will not appeal to avoid litigation costs."

However, it is true that Microsoft continues to display pop-up advertisements for Windows users who have not relentlessly upgraded to Windows 10. In fact, technology journalistAccording to Paul Sarrot"In the latest version, just clicking the" × "icon in the upgrade advertisement window to Windows 10 will be regarded as agreeing to the upgrade."


Upgrading from Windows 7 / 8.1 to Windows 10 for free is until July 29, 2016.