What is the application for cracked iPhone 3G? SOFTBANK MOBILE receives complaints and exterior replacement is again free

SOFTBANK MOBILE received a complaint from a consumer organization, and it became clear that temporary exterior replacement of the main body was returned to free temporarily.

A painful report that cracks have entered into the white model of iPhone 3G is being received one after anotherIs it possible to receive this guarantee?

Details are as follows.
'Advance notice inadequate' SOFTBANK MOBILE makes exterior replacement free again - MSN Sankei News

According to the report of Sankei Shimbun, SOFTBANK MOBILE carried out in November last year "Anshin Warranty Pack"About revising the contents of the exterior exchanging service, we only presented on the website without announcing directly to the user that 20% of the self-payment from the previous free replacement was necessary, so" use We are told that he was pointed out that advance notice to the person is insufficient.

In response to a question from this consumer organization, SOFTBANK MOBILE makes "exterior exchange" as a notice period in the period from August to October, with "not legally problematic", and for users who have already paid I told you to repay it.

Although it is about the crack of the iPhone 3G which is worrisome, according to the notes of the following link on the iPhone 3G contract, iPhone 3G is said that it can not receive SoftBank Mobile's warranty service, There are "standard warranty (free)" and "AppleCare Protection Plan (fee)" to be provided, and mild troubles such as minor scratches and bumped marks will be borne by some users regardless of the warranty period (8GB model About 20,000 yen, the 16GB model will be about 30,000 yen).

(PDF file)Points to note when contracting iPhone 3G