Aug 21, 2023 19:00:00

It is reported that Microsoft's AI introduced a food bank as a must-see tourist spot in Ottawa, Canada

Microsoft operates

Microsoft Travel, which provides tourist information on its own portal site ' MSN '. In such Microsoft Travel, it is pointed out that a food bank is introduced in an AI-generated article introducing sightseeing spots in Ottawa, Canada, ``Are you going to Ottawa? Don't miss it!''

Microsoft says listing the Ottawa Food Bank as a tourist destination wasn't the result of 'unsupervised AI' - The Verge
https://www.theverge.com/2023/8/17/23836287/microsoft-ai-recommends-ottawa-food-bank-tourist-destination

Microsoft AI suggests food bank as a “cannot miss” tourist spot in Canada | Ars Technica

https://arstechnica.com/information-technology/2023/08/microsoft-ai-suggests-food-bank-as-a-cannot-miss-tourist-spot-in-canada/

In

the article 'Headed to Ottawa? Here's what you shouldn't miss!' published by Microsoft Travel on August 14, 2023, Ottawa's traditional winter festival ' Winterlude ” and “ National War Memorial ” are introduced.

However, the list also included spots not suitable for tourism such as ' Ottawa Food Bank '. A “food bank” is a charitable organization or facility that collects food that could not be distributed to the market due to expiration dates or packaging defects, and supplies it to homeless people, residents of children's homes, low-income households, welfare households, etc. .

An article by Microsoft Travel describes the Ottawa Food Bank as 'Since 1984, this organization has been procuring, purchasing, producing and delivering food to poor people and families in the Ottawa area. We know that hunger is a daily occurrence for men. , women and children, and how it can be a barrier to achievement.People who come to us not only have jobs and families, There are also expenses to live. Masu.

According to overseas media Ars Technica, the sentence ``Please consider relying on the Ottawa Food Bank when you are hungry'' is an example of an empty cliché often found in sentences created by AI. Also, since 'Microsoft Travel' is credited in the article author's column, it points out that this article may be an article created by AI.

Emily Bender, who studies AI and large-scale language models, said, ``In this article published by Microsoft Travel, it is not specified that 'this article was generated by AI.' This is not Microsoft's ' responsibility It seems to violate the 'trusted AI ' principle.' Mr. Bender points out that Microsoft has not ensured transparency and accountability regarding AI.

Also, Ars Technica said, ``Judging from the content of the article about Ottawa, it is highly likely that there was no human who wrote the article, and there was no human who fully confirmed the content before posting the article.'' does not monitor or edit the content created by AI and publishes it on the Internet as it is.'

At the time of article creation, the article by Microsoft Travel has been deleted. 'The issue in this article turned out to be human error. This article was not published by unsupervised AI,' said Jeff Jones, senior director at Microsoft. We are creating articles by combining the experiences of content editors. We will take measures to prevent such content from being posted in the future.' I denied the point that the article check by was lacking.