I found my daughter's lost baggage lacrosse set before the exam using AirTag

'Lost baggage' occurs due to various factors, such as airlines putting only luggage on a different flight from passengers, or making a mistake in issuing tags. A woman in Denver, Colorado, who had an AirTag attached to her daughter's lacrosse set, actively searched and finally located her package as lacrosse tryouts approached while United Airlines gave unreliable guidance. I succeeded.

This woman used an AirTag to track her lost bag -- and fly to get it | CNN

It was Sandra Shuster and her daughter Ruby who encountered this event. The two flew back to Denver via Chicago after visiting Baltimore, Maryland, where Ruby is competing in a lacrosse tournament.

No matter how long I waited at the airport in the middle of the night, Ruby's lacrosse set did not come out, and United Airlines told Mr. Shuster and others, ``It should be sent on the next morning's flight.'' Mr. Shuster was convinced, but the package did not arrive even in the afternoon, and when he contacted United Airlines' Lost Baggage Manager again, he said that 'the package is still in Baltimore.'

However, Mr. Shuster, who had set the AirTag on the lacrosse set, confirmed that the luggage was at Chicago O'Hare Airport and told United Airlines about it, but the company said, 'To the person in charge at Chicago O'Hare Airport. contact is not permitted.' When Mr. Shuster called for the third time, he answered, 'I have no idea where it is.'

Mr. Shuster went to the Denver airport counter and talked to the staff, but the staff's answer was 'Just because the AirTag is in Chicago doesn't mean it's with the bag.'

With Ruby scheduled for a lacrosse tryout the following week, Shester decided to fly to Chicago O'Hare Airport himself to get his lacrosse set back as soon as possible. When I told United Airlines that I was planning to go to Chicago before booking my flight, United Airlines initially replied, ``I will tell the baggage team at Chicago O'Hare Airport that you will be visiting.'' However, after 30 minutes, he told me, 'Please bring your bag home.'

Mr. Shuster was still suspicious of United Airlines, but when he arrived at Chicago O'Hare Airport, he said that the luggage containing the lacrosse set he was looking for came out. Staff explained that the number on Shuster's tag was mistakenly linked to information on a passenger traveling from Baltimore to Chicago, and that the package was dropped off at Chicago O'Hare Airport, but no one picked it up. So it seems that it was kept in the back office.

Mr. Shuster, who returned to Denver, told the baggage staff at Denver Airport about this, and said that it was a reaction that 'I have never heard of such a thing.'

In addition, the staff advised that United Airlines should fill in the miles used in this matter, so Mr. Shuster contacted United Airlines again. There was no response after three days, but when CNN confirmed this incident with United Airlines, it seems that the refund of 30,000 miles was done before contacting Mr. Shuster.