Nintendo carries out free repair of Nintendo Switch controller 'Joy-Con' in the UK and others
In response to the occurrence of the so-called 'Joy-Con drift', the controller 'Joy-Con' attached to the Nintendo Switch behaves strangely, Nintendo will repair Joy-Con free of charge in the United Kingdom, Switzerland, and the European Economic Area (EEA) countries made it clear that it will This allows you to get your broken Joy-Con fixed for free, even if the warranty period has passed.
Joy-Con Control Sticks Are Not Responding or Respond Incorrectly (responsiveness syndrome or so-called “drifting”) | Nintendo Switch | Support | Nintendo
Consumer protection
Nintendo Will Repair Out-Of-Warranty Joy-Con For Free In The UK, EEA, Switzerland | Nintendo Life
https://www.nintendolife.com/news/2023/04/nintendo-will-repair-out-of-warranty-joy-con-for-free-in-the-uk-eea-switzerland
Nintendo will repair faulty Joy-Cons for free in more parts of Europe - The Verge
https://www.theverge.com/2023/4/3/23667841/nintendo-switch-joy-con-repair-free-europe-stick-drift
The problem that the controller's analog stick does not correctly recognize input has been confirmed on Nintendo Switch and Nintendo Switch Lite, and has also been confirmed on third-party consoles PlayStation 4 and Xbox series controllers. It is a matter of fate.
The issue of Nintendo Switch Joy-Cons moving on their own is known as Joy-Con drift, and Nintendo has been sued in a class action lawsuit.
Nintendo Switch's `` Joy-Con stick moves arbitrarily '' bug caused Nintendo to file a class action - GIGAZINE
In response to these problems, Nintendo launched a free Joy-Con repair service limited to North America, Latin America , France , etc., and refunded customers who had paid for Joy-Con repairs up to that point. I was doing
Now, following a warning from the European Consumer Organization (BEUC), consumer authorities from the European Commission (EC) and the European Union (EU) have contacted Nintendo to address a recurring issue with its controller. . Along with this, Nintendo has expanded the free repair area of Joy-Con to the United Kingdom, Switzerland, and the EEA.
In this region, Joy-Con usually has a two-year warranty period, but Nintendo UK clearly states on the official page that ``Even if this period has passed, Joy-Con that has drifted will be repaired free of charge.'' Did.
However, if the controller is damaged by unauthorized third-party equipment, etc., or if it is modified or repaired by an unauthorized person or organization, exceptions to free repair apply.
The EU sees the current situation in which unnecessary electronic waste is generated by consumers replacing faulty controllers as a problem. We hope that our actions will change to be climate and environmentally sustainable.
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