Nintendo is accused of 'Nintendo Switch Joy-Con is designed to intentionally fail'

On Tuesday, September 22, 2020 local time, French consumer group UFC-Que Choisir said, 'Nintendo is planned obsolescence on Nintendo Switch because Joy-Con, the dedicated controller for Nintendo Switch , breaks down too soon. We are doing this. '

Nintendo's Switch faces French claim of'planned obsolescence'
https://techxplore.com/news/2020-09-nintendo-french-obsolescence.html

In 2015, France enacted a law against planned obsolescence that intentionally shortens the life of a product. If determined to violate this law, the company will be required to pay a fine of up to 5% of its annual sales. And UFC-Que Choisir claims that the Nintendo Switch violates the law.

UFC-Que Choisir has been blaming Joy-Con for Nintendo Switch since around November 2019, claiming that 'more than 5,000 clients have failed the controller due to the Joy-Con drift problem.' 'Joy-Con Drift', in which Joy-Con moves freely, is a bug that has been reported since 2017 when the Nintendo Switch was released, even at the time of writing the article.

Nintendo is sued in a class action due to a bug in Nintendo Switch's 'Joy-Con stick moves freely' --GIGAZINE

Nintendo France, a French corporation of Nintendo, announced in January 2020 that 'If it is a Joy-Con drift, even Joy-Con that is not covered by the warranty will be repaired free of charge', but UFC -Que Choisir claims that 'the underlying problem has not been fixed' and 'complaints about Joy-Con are still being sent to us.'

In addition, UFC-Que Choisir said on Tuesday, September 22nd, 'This issue has been known for the past three years, and Nintendo needs to fundamentally resolve the issue, not just repair Joy-Con. ', And once again criticizes Nintendo's response. In addition, UFC-Que Choisir said, '65% of consumers affected by Joy-Con drift said the problem occurred within a year of purchasing the Nintendo Switch, and five hours a week. Even people who play less than Nintendo Switch are having problems. '

It is said that there are two main causes of Joy-Con drift, and one is that the circuit board inside the controller breaks down early. The other is that 'the sealing process is not sufficient because sweat and dirt get too much inside the controller.'

In addition, Nintendo officially provides an online repair service, and you can repair even Joy-Con which is out of warranty, so if you are suffering from Joy-Con drift, please refer to the following article. ..

I tried to repair Joy-Con of Nintendo Switch which is out of warranty with Nintendo's official online repair --GIGAZINE