Amazon announced that it will also guarantee property and personal damage caused by defective products, what is the warranty range?

by Global Panorama

Amazon has an 'Amazon A to Z Guarantee ' that guarantees against various problems caused by buying and selling, and it is also available to third-party sellers. As of August 10, 2021, Amazon has announced that it has expanded the scope of its AtoZ warranty to cover property and personal damage caused by product defects.

New A-to-z Guarantee better protects Amazon customers and sellers
https://www.aboutamazon.com/news/how-amazon-works/new-a-to-z-guarantee-better-protects-amazon-customers-and-sellers

Amazon will pay up to $ 1,000 in damages caused by defective products --The Verge
https://www.theverge.com/2021/8/10/22618418/amazon-pay-property-damage-personal-injury-claims-insurance

Until now, in order for a person who purchased a product on Amazon to receive a guarantee for property damage or personal damage caused by the product, it was necessary to file a petition with the seller. Overseas news media The Verge reports that in the past cases Amazon has been described as a 'mere intermediary' in the buying and selling on the Amazon marketplace, causing the above problems. He said he had avoided responsibility when he did. In fact, Amazon has faced more than 60 proceedings over product liability over the last decade, many of which have been exempt from liability. However, in recent years, Amazon's legal definition of 'seller' has led to a growing view that it will be held liable for defective third-party products.

You can read how Amazon has escaped the legal liability of the products it handles on the marketplace and expanded its services in the following articles.

How has Amazon been exempt from liability for defective and counterfeit products? --GIGAZINE

In this context, the announcement was made to expand the scope of the AtoZ guarantee. According to Amazon's announcement, the guarantee is in the range of $ 1000 (about 110,000 yen), which covers 80% of the products bought and sold on Amazon. If it is within the range of about 110,000 yen, the seller can provide a guarantee to the purchaser without paying the cost. Also, if the seller does not respond to or refuses the purchaser even though the guarantee is required in excess of 110,000 yen, and Amazon admits that 'the purchaser's claim is valid', 110,000 yen will be charged. It is said that the excess amount may be paid.

In addition, Amazon announced that it has launched a new initiative called 'Amazon Insurance Accelerator.' Amazon Insurance Accelerator allows sellers to buy product liability insurance cheaply from trusted providers, and Amazon Insurance Accelerator is described as providing sellers with a more reliable shopping experience. increase.