Dec 26, 2019 12:30:00

Companies claim that `` the imitation sold at Amazon lost sales of 160 million yen and the brand was damaged ''

by

Jp Valery

A company called Aspects , based in Warren County , New York, USA , has been selling containers for feeding birds for decades. Aspects sells high-quality products with a lifetime warranty, but claims that not only did Amazon lose much of its sales due to counterfeits, but it also damaged the brand.

Counterfeits on Amazon cost Warren bird feeder business $ 1.5M | WPRI.com
https://www.wpri.com/news/call-12-for-action/counterfeits-on-amazon-cost-warren-bird-feeder-business-1-5m/

One day in 2016, Aspects analyzed a product that was actually purchased by a customer after the customer reported that the hummingbird feeding box was defective. 'When we cut the plastic parts of the product, we realized that the product was not ours,' said Aspects CEO Trisha Torres.

According to Torres, customers bought fake copies of Aspects products. 'We discovered that counterfeit products were rampant on Amazon,' Torres said, and said that the counterfeit products were distributed in large quantities, not just one.

by GeorgeB2

In 2017, the United States Customs and Border Protection seized a total of 3828 counterfeit copies of Aspects products, and Aspects won a permanent injunction against the shipping company. However, this does not mean that the imitation of the Aspects product has disappeared from Amazon, and that the imitation is still being sold.

'Our customer service department has received hundreds of complaints from people who bought counterfeit goods. The anger of people has turned to us, and we are responsible for our products. No, 'Torres said, claiming that the counterfeit goods suffered a great deal from being falsely sold as Aspects products.

If you compare Aspects products with counterfeit products, you can see that the color of the product is slightly different and that the suction cup is made of a different material from the official product. In addition, Aspects products are produced in the United States, but if you look at the Amazon page of imitation products, it is written as 'Made in China'. Nevertheless, counterfeits appear to be Aspects products, and customers have complained about defective products against Aspects.

At Amazon, the sale of counterfeit products by third-party sellers has long been regarded as a problem, pointing out that `` products that are at risk of putting people's lives at risk '' are pointed out, They have made enormous profits by selling goods. ' Amazon itself is also aware of the fact that the sale of counterfeit goods is rampant, and said that it is trying to keep out fraudulent third party vendors who intend to sell counterfeit goods and banned goods.

Pointed out that Amazon has gained enormous profits from banned goods, recall goods, counterfeit goods sold by third party vendors-GIGAZINE

Torres estimates that Aspects lost $ 1.5 million in sales due to counterfeit goods sold on Amazon. 'More than annoying us more than sales is that counterfeit goods have hurt our brand. We take great pride in our own brand,' Torres said. He pointed out that disappointment with Aspects from those who bought counterfeit goods and that brand reputation was a major problem.

In addition, at the time of article creation, Aspects genuine products are sold on Amazon, so consumers can purchase genuine products instead of imitation products by carefully checking on Amazon in advance.