Twitch announces policy to investigate 'cheating outside Twitch' and decide to suspend accounts etc.



On April 7, 2021, the

livestreaming platform Twitch announced that it will also address 'cheating outside of Twitch.'

Our Plan for Addressing Severe Off-Service Misconduct | Twitch Blog
https://blog.twitch.tv/en/2021/04/07/our-plan-for-addressing-severe-off-service-misconduct/

Twitch Will Now Take Action Against Threats, Violence, And Sexual Assault On Other Platforms
https://kotaku.com/twitch-will-now-take-action-against-threats-violence-1846636502

In January 2021, Twitch revised its community guidelines, 'Hate-related and harassing behavior.' This revision changes Twitch's attitude towards hate-related and harassing behaviors to be more consistent and clear. Regarding this revision, Twitch explains, 'We have made it possible to gain a deeper understanding of what is acceptable and what is not acceptable on Twitch.'



New on April 7th, we're talking about what to do if serious misconduct 'outside the Twitch service' could affect the Twitch community.

Current guidelines state that 'only in some serious cases and when verifiable evidence is available, for hate-related or harassing behavior outside of the Twitch service (including offline events from social media and other online services). , You can only take action against your users if the action is directed to a member of the Twitch community. '

Twitch has revised some of its policies to address a wider range of hate-related and harassing behaviors, with more

penalties for acts outside the Twitch service . There are two classifications of target acts.

Category 1: When a user is harassed both inside and outside the Twitch service
If harassment occurs within Twitch, we also take into account verifiable behavior outside of the Twitch service associated with it. For example, when verifying reports of harassment that occurred during live streaming, if there are reports of related harassment on Twitter, it may be taken into consideration. In addition, it seems that such cases have been applied in many cases even in the current policy, and this policy will not be changed.

Category 2: Acts entirely outside of the Twitch service are considered to pose a significant risk to the security of the Twitch community.
Even if it is an improper act entirely outside of the Twitch service, it will be penalized if it is considered to be a risk to the security of the Twitch community. Examples of words and actions that are subject to penalties are as follows.

• Involvement in deadly violence and violent extremism
・ Terrorist activity or solicitation for terrorist activity
Explicit and credible threats of mass violence (threats to specific groups, events, places where people gather, etc.)
· Being a known hate group leader or member
-Performing unconsensual sexual acts or sexual assaults or acting as an accomplice
・ Sexual exploitation of children, including child grooming (an act of trying to dispel children's alertness for sexual purposes), solicitation and distribution of minor sexual content, etc.
Acts that directly and clearly undermine the physical security of the Twitch community, such as threatening to use violence at Twitch events.
Explicit and credible threats to Twitch (including Twitch staff)

The above cases only show the most harmful physical and psychological harm, and do not cover all kinds of harassment and malicious acts, so other acts are applicable. Is also fully conceivable.



Twitch said, 'Measures against inappropriate behavior outside the service are new initiatives for Twitch and the industry as a whole, but we have received your opinions and believe that correct implementation is essential for Twitch. We are emphasizing that the policy of strictly dealing with fraudulent activities outside the service is a new initiative.

He said that he revised the policy because it is necessary to clarify the policy in order to deal with fraudulent activities outside the service. As a result, Twitch said, 'At this time, actions that are completely outside the Twitch service are not covered unless they fall into one of these categories.' However, we will continue to make improvements to make Twitch a safe place for all users.

In recent years, sexual harassment and harassment have become a problem in the overseas game community, and some users say that Twitch has not taken concrete measures against the prevalence of sexual harassment on Twitch. It had evolved into a situation calling for a boycott.

The existence of sexual harassment that is widespread on Twitch is clear, and boycotts seeking concrete measures are spreading --GIGAZINE



As a result, while claiming that Twitch had applied penalties for serious and explicit improper conduct outside the service before this policy revision, 'until now, there has been an appropriate approach on a scale. I couldn't get it, 'he apologized for the response so far. He points out that out-of-service investigations are complex and require a long time and resources to resolve as to why they were not able to respond correctly. With this policy revision, Twitch has announced that it will work with a trusted third-party research agency, saying it will need to work with law enforcement and external services to investigate behavior outside of Twitch's services. In addition, it has hired a wide range of trained personnel to manage sensitive investigations that require consideration and collaborate with law enforcement agencies, and has expanded its in-house law enforcement response team.

In addition, it announced that it has prepared a dedicated email address '[email protected]' that anyone can report if a member of the Twitch community commits malicious inappropriate acts that fall into the above category outside the Twitch service. .. Please note that Twitch cannot take action without evidence, so you will be required to submit links, screenshots, videos, interviews, police damage reports or police interactions regarding improper conduct.

in Web Service,   Game, Posted by logu_ii