What are the factors necessary for apology?

by Cristian Newman

It is quite difficult to make an appropriate apology when it comes to a situation that you must apologize. However, it is becoming clear how to approach "a perfect apology" by multiple studies.

How to Apologize to Different People in Your Life | Time
http://time.com/5400607/how-to-apologize-loved-ones/

According to Roy J. Lewicki et al. 'S research by Mr. Roy J. Lewicki in 2016, as elements necessary for an effective apology, "expression of regret", "explanation of why it did not work", "recognition of responsibility", "declaration of regret" Offer "and" ask for forgiveness. "

" When it is not sufficient for apology (When Sorry Is not Enough)" and Jennifer Thomas Dr. psychologist and author of, " five of the love of words (The 5 Love Languages)" Gary Chapman Dr. The six elements of We propose five "apologies" words, "Representation of expression" "Acceptance of responsibility" "Atonement (restoration of original state)" "Repentance truly" "Request for forgiveness" in the form of reorganizing.

According to Dr. Thomas the word of apology changes depending on who tells it, According to Dr. Thomas, an apology that combines the two elements "I was wrong, I'm sorry" reaches 77%, while the remaining 23% People are asking for different words. Therefore, it seems that the words of five apologies are needed like this. Dr. Thomas and colleagues show examples of differences in apologies due to their relationship with apologic partners.

For example, in the case of a partner, according to Amy Morin, a psychotherapist, it is important for maintaining relations that "the emotions of each other are connected", and what is necessary for an apology is "expression of regret" It seems to clearly express the part of "seeking forgiveness".

When this becomes a colleague opponent, it becomes a "trust relationship" that becomes a key, so concretely by combining the words "I was wrong" and "Sorry", apologies that reach 80% of people It is a word.

Also, if the other party is a child, the opportunity of apology will become the key to understanding what the effective apology is like as it is. Especially important is "expression of regret".