Because WILLCOM mischarged it to return the usage fee



WILLCOM announced that it will make a refund for users who have checked for software updates or software updates between 2 am on Wednesday, July 18, 2012 and 8 pm on August 23 (Wednesday).

WILLCOM | 【Apology】 About returning usage fee to some customers
http://www.willcom-inc.com/ja/corporate/press/2012/09/07/index.html


In the first place, packet communication related to software update of the PHS phone is not charged, but according to WILLCOM, "Because there was a missing setting for non-charging at the time of relocation of the software update facility, some customers Mistake accounting occurred on the day. "

Refundable users are users who performed software update and update confirmation during the above period, target models are as follows.

◆ Target Phone
WX 310 K
WX320K
WX320KR
WX330K
WX340K
HONEY BEE
HONEY BEE 2
HONEY BEE 3
HONEY BEE BOX
HONEY BEE 4
Premium Shell
BAUM
Premium Bar
WX 01K
Sweetia
LIBERIO
Casablanca

As for the scale of influence on average about 6.5 yen / line, the total amount is about 6,350,000 yen, the number of affected lines is 973,443 lines.

Please note that charges incorrectly generated will be deducted from usage for August 2012 requested in September 2012, and if canceled already, refund method details etc. will be separately guided separately It is a rude.

in Mobile, Posted by darkhorse