The argument that it would be easy to replace a company's CEO with AI
The rapid development of AI is making it more likely that many jobs that were previously considered the domain of humans will be replaced by AI. Meanwhile, The New York Times claims that there is a high possibility that senior management positions such as CEOs will be replaced by AI.
If AI Can Do Your Job, Maybe It Can Also Replace Your CEO - The New York Times
AI excels at instantly processing huge amounts of data. Therefore, The New York Times claims that it can efficiently and accurately perform many of the CEO's tasks, such as market analysis, trend forecasting, and decision-making. In addition, The New York Times points out that AI can make better decisions than human CEOs because it can make rational decisions without being influenced by emotions. In addition, by replacing highly paid CEOs with AI, companies can achieve significant cost savings.
In fact, some companies are trying to have AI serve as corporate leaders. NetDragon Websoft, a Chinese online gaming company with 5,000 employees, has appointed an AI named 'Tang Yu' to take on some of the CEO duties. Dictador, a Polish luxury
A survey by research company edX revealed that 47% of CEOs believe that most or all of the CEO role should be replaced by AI. In addition, Anant Agarwal, former director of the Massachusetts Institute of Technology (MIT) Computer Science and Artificial Intelligence Laboratory, said, '80% of CEO work can be replaced by AI.' There are also opinions that 'the development of AI will eliminate disparities in not only numerical skills but also literacy, making it possible for anyone to become a CEO.'
The COVID-19 pandemic has also led to many employees becoming accustomed to remote work and no longer needing a human boss, which is another factor driving the replacement of CEOs with AI. Professor Phoebe V. Moore of the University of Essex Business School points out that 'while some people prefer the social interactions of a human boss, many people feel comfortable without a boss in the post-COVID world.'
The New York Times said, 'Since 2020, many office workers have worked from home, and many still do so a few days a week. Communication with colleagues and executives is done through machines. Communicating with a machine without a human on the other side is only slightly different from now.'
However, there are also some issues that have been pointed out about having an AI serve as CEO. First, there is the issue of who will take responsibility if the AI makes a mistake. Current AI based on large-scale language models is considered to be relatively poor at mathematical reasoning, and it is likely to make mistakes in CEO work that involves dealing with a lot of numbers.
Although not part of the CEO's duties, Air Canada was sued by a customer for providing false information to the customer service chatbot AI. Air Canada argued that it was not responsible for the information provided by its agents, servants or representatives, including the chatbot, but lost the case.
Court orders Air Canada to pay damages after the company said it was not responsible for chatbot erroneous answers - GIGAZINE
They also point out the need for human leadership rather than AI. Management consultant Vinay Menon warns, 'We've always outsourced effort, and now we're outsourcing intelligence. But we may have fewer leaders, but we still need leadership.'
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