Amazon abolishes 'Just Walk Out' that allows cashierless payment at some physical stores
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It turns out that Amazon's technology `` Just Walk Out, '' which automatically pays customers by simply taking items out of the store, is starting to be removed from grocery stores. Due to the huge cost of monitoring customer movements with cameras, it is expected that ' Dash Cart ' will be adopted in the future, which will leave the scanning of products to the customer.
Amazon Ditches 'Just Walk Out' Checkouts at Its Grocery Stores
https://gizmodo.com/amazon-reportedly-ditches-just-walk-out-grocery-stores-1851381116
Amazon gives up on no-checkout shopping in its grocery stores - The Verge
Just Walk Out is a technology developed by Amazon that allows customers to skip the checkout by simply scanning a QR code upon entering the store. This technology was introduced in clothing stores and grocery stores, but it will be gradually removed from Amazon Fresh, a fresh supermarket directly operated by Amazon.
At first glance, Just Walk Out appears to be a fully automated system, but it actually uses a very analog method, with humans visually monitoring and assisting with payments. It was reported that the technology was not very sophisticated, requiring a huge number of precision instruments and an average of 700 human checks for every 1,000 purchases. At least 1,000 staff were working to monitor the transaction, and the manual process led to frequent payment delays and errors, as well as privacy concerns.
In the case of clothing, tracking can be made easier by introducing mechanisms such as attaching tags to products. In fact, Amazon has developed technology to manage products with tags.
Amazon develops a cashier-less clothing store system where you can try on clothes and go home - GIGAZINE
However, when it comes to food, it's not so easy. Amazon has continued to make efforts to improve the accuracy of linking products and customers using machine learning, but it seems that increasing costs have become a bottleneck, and they have indicated their intention to remove Just Walk Out from Amazon Fresh. It is said that.
A technology called 'Dash Cart' will be introduced to replace Just Walk Out. Dash Cart is a shopping cart with a product scanning function that also allows you to skip the checkout process. Dash Cart was introduced in 2020 and has been introduced on a trial basis in some physical stores, and it is expected that Dash Cart will be fully introduced as Amazon expands Amazon Fresh stores in the second half of 2024. It means.
In addition, since only Amazon members can use automatic payment at Amazon's physical stores, it is planned that a self-checkout counter will be installed at Amazon Fresh in the future for those who are not Amazon members.
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