A problem occurs where 'Calculator', 'Photo', etc. do not start on old PCs equipped with Windows 10.

The Microsoft community has received reports that software such as 'Calculator' and 'Photo' have stopped working. According to the user reporting the issue, the Feedback Hub, a feature for reporting bugs, also did not work, and information exchange suggests that the issue is due to outdated hardware.

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The series of problems began on January 23, 2024, when rbcameron reported that ``'Photos' has stopped working on a Windows 10 desktop PC.'' rbcameron has attached a screenshot of a file system error when trying to open a JPEG image, as shown below.

According to rbcameron, it was working without problems until December 2023. Even after doing things like repairing all Windows apps based on advice from other users, the situation did not improve.

Nearly 400 users reported that they had the same problem, including ``Photos stopped working since yesterday (January 24th)'' and ``Calculator, Movies & TV, Photos, and Feedback installed from the Microsoft Store.'' We have received complaints such as ``Hub, Paint 3D, and 3D Viewer are not working.''

Although there was no official comment from Microsoft, discussions among users revealed that the problem occurred on older PCs equipped with Intel Core 2 Duo processors, Core 2 Quad processors, and some AMD Athlon processors. It has become clear that there is.

Some users suggested the existence of a conspiracy, saying that ``Microsoft did this to get people to buy new hardware,'' but Microsoft's Mahmoud G. Saleh confirmed that the vclibs frame, which apps such as Photos depend on, There have been reports of an issue with the work package affecting older hardware that does not support SSE4.2 instructions.

Microsoft is working on verifying the issue and plans to respond in the near future.