Jan 25, 2024 10:23:00

It is reported that a ``bug that prevents access to storage'' has reoccurred on some Google Pixel devices.

Since

the Google Play system update in January 2024 , some Google Pixel users have reported problems such as being unable to access the device's internal storage. This issue also occurred in October 2023, and Google reports that ``We are aware of this issue and are investigating.''

Pixel phones are broken again with critical storage permission bug | Ars Technica
https://arstechnica.com/gadgets/2024/01/pixel-storage-bugs-are-back-with-users-unable-to-use-their-devices/

A bug that occurred in October 2023 is that on Google Pixel devices updated to Android 14, when multiple user profiles are set, ``internal storage cannot be accessed'', ``launcher repeatedly crashes'', and ``restored to factory defaults''. It will be reset and all data not backed up will be erased.''

There is a bug in Android 14 that prevents access to storage when there are multiple user profiles - GIGAZINE

Google subsequently fixed this issue in a patch released on November 7, 2023.

Android security update resolves ``bug that prevents access to storage'' that occurred on Google Pixel - GIGAZINE

These problems seemed to have subsided after Google released a patch, but since the Google Play system update in January 2024, some Google Pixel users have been complaining that they can't access internal storage. The issue has been reported again.

In addition, some users have reported that their device has stopped booting since the update.

In addition, there have been reports such as ``Unable to play all media including videos on YouTube and websites,'' ``Camera not working properly,'' and ``Some apps will not start.''

Regarding this issue, some usersreported that they had enabled their work profile using the multi-user feature, while others stated that they had not configured multiple user profiles. It is unclear whether multiple user profiles are involved in the issue.

In addition, the devices reported to have this problem include all Pixel series such as 'Google Pixel Fold', 'Pixel 8', 'Pixel 7', 'Pixel 6', and 'Pixel 5'.

News site ArsTechnica points out that the January 2024 update does not have any outstanding causes that would make storage access impossible.

In response to bug reports from users, Google responded , ``We are currently investigating this issue. We will notify you again when the issue is fixed.''