Oct 30, 2023 21:00:00

There is a bug in Android 14 that prevents access to storage when there are multiple user profiles.

It has been discovered that

Android 14 , released in October 2023, contains a bug that locks users out of storage and makes the device unusable when there are multiple user profiles. Initially, it was reported on Pixel 6, but it has since been found that it is not device-specific and also occurs on Pixel 6a, Pixel 7, Pixel 7a, Pixel Fold, Pixel Tablet, etc.

Pixel 6 owners who use multiple profiles run into problems with Android 14 - The Verge
https://www.theverge.com/2023/10/16/23919957/pixel-6-android-14-upgrade-bugs-multiple-user-profiles

Android 14's user-profile data bug seems indistinguishable from ransomware | Ars Technica

https://arstechnica.com/gadgets/2023/10/android-14s-ransomware-data-storage-bug-locks-out-users-remains-unfixed/

This bug has been reported since Android 14 was announced at the event 'Made by Google 2023' and the update for Pixel was distributed.

According to a user who reported a bug on the social bulletin board site Reddit, after updating and restarting, the message 'Storage is full' was displayed. In addition, there have been reports of cases where internal storage became inaccessible and cases where the UI launcher repeatedly crashed.

Android 14 upate kills Pixel 6 Pro with storage bug, google support has no clue offers me to buy new phone.... : r/GooglePixel
https://www.reddit.com/r/GooglePixel/comments/173011j/android_14_upate_kills_pixel_6_pro_with_storage/

Umar Sharkil of the news site The Verge also tried it on his Pixel 6a, and although there were no storage issues, the device crashed many times and encountered an error message saying ``System UI is not responding.'' He said a message was also displayed. Mr. Sharkill contacted Google, but there was no reply.

The news site Ars Technica reported that although the issue was reported on the Android issue tracker, the severity level was set to 'P2', so no one at Google checked the issue. I am pointing out that there may not be. At the time of article creation, the priority is 'P0' which is the highest priority.

pixel 6 can't access storage with multiple profiles after updating to android 14 [305766503] - Visible to Public - Issue Tracker
https://issuetracker.google.com/issues/305766503

A common thread among users experiencing the issue was the use of multiple user profiles, so a post on Reddit said, 'If you use multiple profiles on your device, you should upgrade to Android 14. It is not,” the emphasis is posted.