Apple refuses to release HEY's new app on the App Store, which has caused some trouble in the past, and the app developer criticizes it as ``the same bullying technique as last time''

HEY , a paid premium email service developed by 37signals (formerly Basecamp), announced a new calendar function integrated with the email service on January 2, 2024. The calendar function named HEY Calendar was scheduled to be released as a separate application separately from HEY, but a situation has arisen where Apple has rejected this.

Apple rejects the HEY Calendar from their App Store

Apple's rejection of Hey calendar app renews an old fight - The Verge

When HEY was registered on the App Store in 2020, it took the stance that ``the fees charged by Apple are too high, so we ask for payment without going through in-app purchases,'' and it almost got deleted from the App Store and became a hot topic. I did. Apple's high fees for third-party apps distributed on the App Store became a hot topic after the lawsuit between Apple and Epic Games , but 37signals, the developer of HEY, , was the first to criticize Apple's practices.

Apps are at risk of being deleted for not implementing in-app purchases on the App Store - GIGAZINE

On January 2, 2024, 37signals announced a new calendar function, HEY Calendar. HEY Calendar was scheduled to be gradually rolled out to existing HEY users as a separate app, but on January 5th, about 72 hours after its announcement, 37signals co-founder David Heinemeyer Hanson He revealed that he received a message from Apple refusing to distribute the HEY Calendar app on the App Store.

According to Hanson, HEY Calendar has been under review for 19 days since it was submitted to Apple, and was planned for release on January 2, 2024. However, Apple refused to release the app because in order to use HEY Calendar, ``you need to log in with an existing HEY account.''

However, HEY also does not allow you to create an account directly on the app; you must create an account on the browser and then log into your account on the app. In addition, multiple apps other than HEY are designed so that ``you cannot use the app unless you log in with an existing account.'' Specifically, apps such as Netflix, Google Calendar, Salesforce, and JPMorgan are designed so that ``you cannot use the apps unless you log in with an existing account.''

Hanson also pointed out that nowhere in Apple's App Store guidelines does it say that ``apps that require an existing account are prohibited.'' Furthermore, Harrison said, ``The only thing that exists is who has to use in-app purchases and who can avoid it,'' and although the guidelines do not exist, some app developers are given preferential treatment. I deplore the current situation.

Mr. Hanson also criticized Apple's response on his X account, saying, ``I received a notification from Apple that the HEY Calendar app will be rejected on the App Store.It's the same bullying technique as last time.''

In addition, due to the turmoil of 2020, Apple has made concessions to HEY and allows them to ``register for paid services other than in-app purchases.'' As a result, Apple is adding the following language to the App Store Guidelines:

3.1.3(f) Free Standalone Apps: A free app that acts as a standalone companion app to a paid web-based tool (VOIP, cloud storage, email service, web host, etc.) is free of charge for purchases made within that app. There is no need to use in-app purchases unless they occur or are directing purchases outside of the app.

Hudson criticizes Apple for refusing to release apps for the same reasons as before, despite the above language being added to the guidelines due to the 2020 uproar.

The overseas media The Verge has asked both Apple and 37signals for comment, but as of the time of writing, no response has been received.

in Mobile,   Software, Posted by logu_ii