Google's genuine smart watch ``Pixel Watch'' reveals no repair option for screen cracking



Google has been selling the genuine smart watch '

Pixel Watch ' since October 2022. It has been reported that there is no repair option for Pixel Watch when the display is damaged such as cracks, and it will be replaced.

Google won't repair cracked Pixel Watch screens - The Verge
https://www.theverge.com/23874281/google-pixel-watch-cracks-no-repairs-warranty



Google says it can't fix Pixel Watches, please just buy a new one | Ars Technica

https://arstechnica.com/gadgets/2023/09/11-months-after-launch-googles-pixel-watch-still-has-no-path-to-repair/

Pixel Watch owners are out of luck if they want their screens fixed | Android Central
https://www.androidcentral.com/wearables/google-wont-repair-pixel-watch-displays

Bridget Starkey, a Google spokesperson, reported to overseas media The Verge, ``At this time, there are no repair options for cracked Pixel Watch screens.'' 'If your Pixel Watch display is damaged, you can contact our customer support team for paid replacement options if needed.'

Mr. Starkey further reported to The Verge, ``Google's hardware warranty policy does not apply to normal wear and tear, accidents, unintended use, or disassembly.'' Therefore, damage such as cracked displays will not be covered under any warranty and replacement will require you to purchase a new device.



Some users who say their Pixel Watch's display has been damaged by impact such as a fall say, ``Even though the Pixel Watch costs nearly $400 (approximately 60,000 yen), Google does not offer display repair options. It's as if Google is telling us, ``You have no choice but to buy something new.''

Another user said, ``There was no warranty for display repairs at the time of purchase.Also, even iFixit , which is supposed to be partnering with Google to provide repair kits, recommends replacing the entire device. 'I'm doing it,' he criticizes.

Any repairs possible?
by u/Firelight7118 in PixelWatch



According to foreign media Ars Technica, the Pixel Watch does not have a supply chain that provides replacement parts to unofficial repair shops, so in order to actually repair the display, you must first disassemble another Pixel Watch. It needs to be transplanted and is extremely difficult to replace. Some media have said, ``Given that Google provides owners of genuine Pixel smartphones with an official option to repair their devices from the official store and third-party repair shops such as iFixit, It is puzzling that there are no repair options for the Watch.'

On the other hand, depending on the trend of the `` right to repair '' that is being deliberated in California and other states, it is suggested that Google may offer repair options for Pixel Watch in the future.

in Hardware, Posted by log1r_ut