Zoom makes it possible for AI to learn user content by modifying the rules, criticism continues, CEO explains on bulletin board
With the revision of the terms of use of the online meeting tool `` Zoom '', it has been stipulated that user content will be used for machine learning and artificial intelligence (AI) training. Controversy has arisen on the social news site Hacker News regarding this matter, and it has evolved to the point where CEO Aparna Bawa explains.
Zoom Terms of Service | Zoom
Zoom terms now allow training AI on user content with no opt out | Hacker News
Zoom's terms of use revised on July 27, 2023 include '10.2 Service Generated Data; Consent to Use.', '10.4 Customer License Grant.' ” contains terms related to machine learning and AI.
This allows Zoom to process Customer Content and use it as necessary for Zoom to provide services to Customers, to develop products and services, to improve services or software such as machine learning and AI. increase.
A Hacker News user who confirmed this agreement said, ``It may be a violation of privacy for many users.'' 'Hospitals, therapists, and other medical facilities use Zoom for telemedicine, but would a patient ever
In the midst of these comments, Zoom CEO Bawa said, 'I would like to clarify that Zoom customers will not be able to enable the Generative AI feature, which recently launched a free trial, and whether or not it will be used for the purpose of improving the product. You decide on an individual basis whether to share your content with Zoom, and when these features are enabled through Zoom's UI, Zoom participants will receive in-meeting notifications and chat creation popups.' is leaving
In addition, there are comments that show a certain understanding of the fact that it is clearly stated that content will be used for generation AI. Other video calling services that compete with Zoom do not detail the scope of use of their content. We will use customer data to 'develop new technologies and services'.'
Zoom is requesting all employees to return to the office for the first time since the COVID-19 pandemic began. It is reported that stock prices, which soared in 2020 when remote work became popular around the world, declined as companies returned to their offices, losing at least $100 billion (about 14 trillion yen) in market value.
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Zoom corrects ``I will not learn AI without consent'' in response to the revision of the terms of service-GIGAZINE
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