Amazon's delivery contract driver injury rate is over 18%, much higher than industry standards



Amazon has claimed that its delivery drivers are '

safer than the industry average, ' but in reality delivery contractor drivers are more vulnerable to injury than regular Amazon delivery drivers and warehouse workers. According to a report published by the Occupational Safety and Health Administration (OSHA), an agency of the US Department of Labor, and the Strategic Organizing Center (SOC), a non-profit organization for improving the working environment, that people are likely to be working. It became clear.

PRODUCTION PRESSURE AND THE INJURY CRISIS IN AMAZON'S DELIVERY SYSTEM
(PDF file) https://thesoc.org/wp-content/uploads/2022/05/The-Worst-Mile.pdf

Amazon Third-Party Delivery Driver Injuries Increased 40% in 2021, According to Report
https://www.vice.com/en/article/epxj4z/amazon-third-party-delivery-driver-injuries-increased-40-percent-in-2021-according-to-report

Amazon has contracts for product delivery with multiple companies, and the delivery contractor with the company is called a delivery service partner (DSP). Amazon has built relationships with delivery contractors by supporting DSP entrepreneurship, but it is a problem that DSP is strictly monitored , and some delivery drivers say There are voices saying that 'Amazon's strict quotas for drivers create a dangerous work environment.'



The data that supports this is the report released this time. It's very difficult to compare and analyze data about DSPs with regular Amazon employees because each DSP is a separate company. Therefore, the report compares the injury rate of regular Amazon employees with the 201 DSPs that submitted injury data to OSHA in 2021. The number of DSPs surveyed was 201, which is equivalent to about 10% of the DSPs in the United States.

The graph below summarizes the worker injury rate for each DSP, Delivery Stations (delivery center: Amazon's delivery base), and Sortation Centers (sorting center). Red is 'Lost Time', white is 'Light Duty', and black is 'Other'. Represents. As a result of the analysis, the DSP injury rate in 2021 increased by 38% from the previous year to 18.3%, and the injury rate of the delivery center increased by 14% from the previous year to 10.9%. The injury rate at the sorting center was 5.6%, up 22% from the previous year.



In addition, the graph below summarizes the DSP injury rate (left), the injury rate of drivers who deliver Amazon packages other than DSP (center), and the injury rate of non-Amazon delivery drivers (right). Comparing the numbers, Amazon-related delivery drivers have higher injury rates than non-Amazon delivery drivers, and DSP injuries are even higher.



The report states, 'Amazon designed the DSP program to give you extensive control over DSP and employees, but its stringent delivery demands avoid liability for human injury,' Amazon delivers. It has been pointed out that the quota required for drivers is too high.

Amazon spokeswoman Kelly Nantel told Motherboard, 'Safety is a network-wide priority, so it's an innovative camera that can help reduce accident rates by nearly 50% overall. By deploying technologies such as systems, we are trying to invest in new safety tools, which are improving numbers every day. '

In addition, it has become clear that not only Amazon delivery drivers but also warehouse workers have a high injury rate compared to the industry average.

Data that Amazon employees are injured much more often than their competitors-GIGAZINE



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in Note, Posted by logu_ii