Twitter froze an account under the age of 13 was due to the new data protection rule "GDPR"

byEsther Vargas

As of May 25, 2018 Twitter's Terms of Service have been revised and the provision of "Prohibition of use under the age of 13" was included, as a result the user was truly interested in not only accounts of users under 13,Company account is frozenIt has evolved into a fuss. Twitter's English official account answers the question "Why was Twitter use under the age of 13 prohibited?"

According to Twitter, the reason for starting strict age restrictions on accounts is the new data protection rule entered into force in the EU from May 25, 2018GDPRThing by. Because GDPR requires parental consent to provide personal information, accounts under the age of 13 will be frozen and at the same time users who were under the age of 13 at the time of opening the account were automatically frozen It has evolved into a situation that it will be. In this regard, we explained that Twitter did not anticipate.

We recently made product change tied to new privacy laws (GDPR) and became aware of accounts that were set up by people when they were younger than 13. We did not expect this. 2/6

- Twitter Support (@ TwitterSupport)June 12, 2018

In addition, sending a message saying "Please close the account if you are under 13 years old" to users who are 13 or over who tweeted that they are under 13 years of age as a joke or neta will spur confusion He said that he took it.

These accounts were automatically locked, and we created additional confusion by sending messages to people saying that they are still under 13 (when many are now older) and need to close their accounts. 3/6

- Twitter Support (@ TwitterSupport)June 12, 2018

The official account explains that as a rule, "Under the age of 13 is not allowed to make Twitter accounts or tweet". Meanwhile, we will continue to make technical solutions to remove tweets made by under the age of 13 and said that there is still the possibility of continuing to use Twitter even under the age of 13 for influential accounts.

Our rules do not allow anyone under 13 to Tweet or create a Twitter account so we're working on a technical solution to delete those Tweets, and allow the impacted account holders to continue on Twitter. 4/6

- Twitter Support (@ TwitterSupport)June 12, 2018

For corporate accounts that were inadvertently frozen, Twitter answered, "For those who received requests, we will unlock the freezing in order and allow us to use Twitter," he replied. Freezing from Twitter is expected to take place during the fourth week of June 2018.

In the meantime, we're reaching out to people impacted with options to unlock their account and continue to use Twitter. Instructions from us will come after the coming week. 5/6

- Twitter Support (@ TwitterSupport)June 12, 2018

Finally, Twitter apologized as "I feel sorry for causing confusion and inconvenience."

We apologize for the confusion and the inconvenience, and will continue to work to serve you better. 6/6

- Twitter Support (@ TwitterSupport)June 12, 2018