We are considering a service that Amazon temporarily cancels the door lock of an answerer's home to deliver the item

ByAurelijus Valeiša

Delivery due to absence of AmazonPlacementCNBC is reporting that it is considering introducing a service that temporarily cancels home door locks and enables home delivery for delivery guests in order to solve the theft injured in the home.

Amazon is in talks with Phase and is working on a smart doorbell
https://www.cnbc.com/2017/10/10/amazon-is-in-talks-with-phrame-and-is-working-on-a-smart-doorbell.html

Necessary to deliver goods such as Amazon to customers The net mail order is not only required to deliver products promptly but also to ensure delivery. In the United States with many houses with gardens, if the recipient is absent at the time of delivery of goods, leaving the item under the entrance door (so-called "PlacementAlthough there are frequent cases, there is a damage that someone's secret goods are stolen away. Amazon, home delivery service UPS, etc. do not disclose data on products stolen at the placement, but doorbell makersAugustAccording to the report that 11 million people were affected in the whole country in 2016 in 2016, 31% of Americans have experienced the theft of plagiarismstatisticsThere is also.

It is a big problem for Amazon that it not only incurs compensation costs by stolen items at the time of such placement but also greatly reduces customer satisfaction. Therefore, the development of a system that can deliver goods safely even in the absence of a recipient is an important issue for not only Amazon but also many on-line mail order services.

Amazon has been known for testing the service of delivering goods to the trunk of a car.

Amazon will deliver the goods to the trunk of the car Announcement of new service that can notify you of absence and goodbye - GIGAZINE


Although the above test was an effort in Germany (Amazon.de), CNBC has obtained information from Amazon anonymous information that Amazon is planning to introduce similar services even in the United States. According to this information, we provide a smart key locker that can safely store keys of cars, issue temporary passwords and enable key deliveryPhrameAnd Amazon have tied up and they are considering a service that a courier can temporarily deliver goods to the trunk of a car designated by the recipient.


In addition to the product delivery service using the trunk of the car, the CNBC reports that it is also considering a system that temporarily releases the lock of the door to the courier and delivers the goods to the home. This is a partnership with a smart doorbell service like August, whereby the payee issues a one-time password to the delivery company, unlocks the door lock at home and delivers the item at the time of absence.

Supermarket Wal-Mart is testing the service that temporarily unlocks the key while the customer is away and can get fresh food delivered directly to the refrigerator at home, but Amazon is considering a similar service as well Is not it?

Why the Future Could Mean Delivery Straight Into Your Fridge - YouTube


For Amazon, eliminating the absence at the time of delivery of goods is a problem that can not be avoided in order to improve the quality of the service, and the already delivered delivery box "Hub"And a sales service using a private locker"Instant pickupAmazon seems to be exploring various ways along with such as.

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"Amazon Key" which Amazon freely opens the door of the house and delivers the baggage, can also request cleaning at home - GIGAZINE