Extended warranty for home appliance mass merchandisers, the best version is compared to 2010 edition

ByEmrank

Manufacturers provide "manufacturer's warranty period" for home appliances, etc. Repair of products that have passed the period is mostly charged, but avoid occurrence of such an unexpected burden In order to solve the problem, the major consumer electronics retailers are asked to extend their warranty period independently.Long term warranty"Service, but I summarized the contents as of June 12, 2010 regarding the premium and the number of years of guarantee etc.

Although it seems that there are many people who have broken down as soon as the manufacturer's warranty period has passed and have experienced a bitter feeling as a result of being asked for high repair costs, among mass retailers there are digital cameras, MP3 players, mobile It may be nice to users such as laptop computers, "fall guarantee" is sometimes implemented, so if you are thinking about something shopping, you may want to check it.

Details are as follows.
This is a comparison of the long-term warranty service of each company. This time we are comparing Yodobashi Camera, Bic Camera, Yamada Denki, Joshin, Sofmap, and Kujiku Electric, which are the only Kansai capital electronics mass merchandisers.

■Yodobashi Camera


Service name:"Gold Point Warranty"
Warranty years (including manufacturer's warranty period):5 years
Premium:Points equivalent to 5% of purchase price
Fall warranty:None (Natural fault only)
Reduction of compensation amount by elapsed years:80% of the purchase amount in the second year, 70% in the third year, 60% in the fourth year, 50% in the fifth year (air conditioners and refrigerators, televisions of 14 inches and over, washing machines are warm Full burden)
Notes:online store"Yodobashi · dot · com" does not accept Gold Point warranty, Except for air conditioners, refrigerators, televisions, and washing machines, you can only receive one warranty

■Bic camera


Service name:"Long term warranty service"
Warranty years (including manufacturer's warranty period):Five years or three years (refrigerator of 100,000 yen or more · Air conditioner is 10 years)
Premium:Points equivalent to 5% of purchase price
Fall warranty:Only purchase 1 year (self-contribution 2000 yen is necessary)
Reduction of compensation amount by elapsed years:Fully up to purchase price 100% throughout the period (However, refrigerators with air conditioner of 100,000 yen or moreGuarantee up to 30% of purchase price upwards from the 6th year onward)
Notes:There is no limit on the number of repairs, but when repairing the personal computer, buyers will be charged up to 10,000 yen for each repair after the second year purchase

■Yamada Denki


Service name:"White goods for home appliances"Long term free warrantyAnd "for digital home appliances"New digital long-term guarantee"
Warranty years (including manufacturer's warranty period):"Long-term free guarantee" is 3 years, 5 years, 10 years "Digital new long-term guarantee" is 5 years
Premium:"Long-term free guarantee" is free, "Digital new long-term guarantee" points for 5% of purchase price
Fall warranty:None
Reduction of compensation amount by elapsed years:"Long-term free warranty" has no upper limit, "Digital New Long-term guarantee" can be repaired any number of times with purchase price up to the maximum (Provide substitute items if the repair limit is exceeded)
Notes:Apart from the above guarantee, for annual fee of 3832 yen for 9 years after manufacturing air conditioner / refrigerator, 20 years or more of televisions, microwave ovens, washing machines for 6 years after manufacturing, including repair costs for households It guarantees in units "Consumer electronics general maintenance contractThere is also.

■Joshin


Service name:"Long term repair warranty"
Warranty years (including manufacturer's warranty period):Five years (Personal computer is three years, refrigerator of more than 100,000 yen · Air conditioner · All electric appliances are 10 years)
Premium:3 to 6% of purchase price
Fall warranty:None
Reduction of compensation amount by elapsed years:Free repair until the total of tax-included repair fee during the warranty period reaches the guarantee limit amount (tax-included item purchase price). When the repair fee exceeds the guaranteed balance, it will be exchanged for the gift certificate equivalent to the repair cost and the business trip deducted from the balance
Notes:Although a 5-year warranty for personal computers is also offered, self-payment of up to 10,000 yen is generated for each repair.

■Sofmap


Service name:"Premium warranty"
Warranty years (including manufacturer's warranty period):3-10 years
Premium:Variable according to the plan L value, plan M, plan S guarantee plan
Fall warranty:Plan L Value, Plan M only subject (personal computer, digital camera, game machine, silicone audio etc.)
Reduction of compensation amount by elapsed years:Purchase price is upper limit, repair is impossible or point reduction in the case of third repair. However, "Plan M" and "Plan S" incur self-payment of 30% of the repair amount for each repair.
Notes:"Plan L Value" and "Plan M" need to continue paying the premium monthly for five years,In the case of purchasing a product of 30,000 yen with "Plan L Value", the premium will be 36,000 yen (five thousand yen discount from the price of the product) in five yearsIt is far from being reasonable. In addition, there is a cancellation charge at the time of cancellation of "plan L value".

■Kujiku Electric


Service name:"Tsukumo extension guarantee"
Warranty years (including manufacturer's warranty period):Five years (Second hand goods three years)
Premium:525 yen for 10,000 yen or less, 1050 yen for 10,000 yen to 1050 yen, etc. Increase by 525 yen for every 10,000 yen
Fall warranty:There
Reduction of compensation amount by elapsed years:50% of the purchase amount in the second year, 40% in the third year, 30% in the fourth year, 20% in the fifth year,
Notes:Even in case of a natural failure the compensation amount after the second year is reduced.

As a result of comparing, the long-term guarantee that seems to be better is as follows. Please note that Yodobashi Camera's "Gold Point Warranty" not only reduces the amount of compensation but also warrants the warranty will be completed only once for repair, depending on the product.

· In the case of a long-lasting home appliance such as a refrigerator or an air conditioner
We have introduced "10 year warranty" with less warranty reduction, longer warranty period than other companiesJoshin's "long-term repair guarantee"YaBIC camera's "long-term warranty service"

· Information appliances such as personal computers, digital cameras, game machines, and silicon audio
In the unlikely event that it drops and destroys it when it is carrying, it guarantees, and unlike Sofmap, it is a realistic amount of premium"Tsukumo extension guarantee" of Kujiku Electric

If it becomes possible to subscribe to the optimum extended warranty according to the product to be purchased, it seems that it does not have to be troubled at the time of emergency.