Fatal defects in Seagate hard disk firmware found to become unbootable / inaccessible

Seagate hard disk "Barracuda 7200.11"DiamondMax 22"Barracuda ES.2 SATA"SV 35"It is said that a fatal trouble of being unable to start up was confirmed in the corresponding model. Once it can not be activated and becomes unrecognizable, there is almost no way to access the data saved in it, but since the data has not disappeared, it seems to be able to deal with the firmware update. Nonetheless, becoming inoperable and inaccessible is exactly a fatal problem.

This is a problem that arises with models that have firmware manufactured before December 2008. Using tools distributed from Seagate can be used to determine if there is a problematic model.

The method of checking whether your hard disk is applicable is as follows.
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■ Step 1: Confirm serial number

"Drive DetectDownload from here and execute it, the hard disk connected to the right end is displayed as "Yes" so you can check the drive name and serial number from there.


after,"SeaTools for WindowsIt seems to be able to check also with.

In addition, it can be confirmed also by Windows standard "device manager" (Run by specifying "Run devmgmt.msc").


In addition, it is also possible to confirm the label directly by the following method when you purchase it externally or yourself.

For the Seagate brand hard disk: where you can see the model number and the serial number can be checked from the following page.

Seagate_sn_gtla
http://support.seagate.com/rightnow/Flash/gtla_locater/Seagate_sn_gtla.html

For the Maxtor brand hard disk: Where the model number and the serial number are written can be confirmed from the following page.

Maxtor_sn_gtla
http://support.seagate.com/rightnow/Flash/gtla_locater/Maxtor_sn_gtla.html

■ Step 2: Check serial number

After finally figuring out the serial number by the above procedure, let's enter its serial number at the following site (enter all the letters in capital letters and press the "CHECK" button properly).

Check Serial Number(Keep pop-up blocking off)
http://support.seagate.com/sncheck.html

Even if it is a corresponding model, it will be safe if it comes out as "Your drive is NOT affected." If not (Your drive ****** IS affected.) Is unfortunate, but out. Let's go to "Step 3" below.

■ Step 3: When it is determined that the drive is the applicable drive

If you need to update the firmware with the above checker, you need to contact Seagate's customer support.Click here to display the mail formThen, it is OK if you mention the model number · serial number · current firmware version and inform it.

The following hard disk is known to be applicable at the present time.

Barracuda 7200.11
ST 31000340 AS
ST 31000640 AS
ST 3750 330 AS
ST 3750630 AS
ST 3640330 AS
ST 3640630 AS
ST3500320AS
ST 3500620 AS
ST3500820AS
ST31500341AS
ST 31000333 AS
ST 3640323 AS
ST 3640 623 AS
ST3320613ASAS
ST3320813ASAS
ST 3160813 AS

Barracuda ES.2 SATA
ST31000340NS
ST3750330NS
ST3500320NS
ST3250310NS

DiamondMax 22
STM 31000340 AS
STM 31000640 AS
STM 3750330AS
STM 3750630 AS
STM 3500320AS
STM 3500620 AS
STM 3500820AS
STM 31000334 AS
STM 3320614 AS
STM 3160813 AS

Since this yearSeagate hard disk guarantee reduced from 5 years to "3 years"Doing it,Seagate's CEO (CEO) and COO (Chief Operating Officer) resigned and announced plans to reduce employees of about 3,000 people, reducing salaries of all employeesIt is noteworthy that future developments are considerably important as well, just as the clouds are announcing announcements.

Apparently, in Japan time this Wednesday,Software that can be updated with this feelingIt seems that it will be released.

after,"Top-brand discs with high reliability are sold at super special price which cuts below 8000 yen at 1 TB"Although some information comes out, it seems better to see the situation for a while until the firmware problem is solved.

· Continued
GIGAZINE editorial department Seagate hard disk "Barracuda 7200.11" finally inaccessible - GIGAZINE