Intel's Core Ultra 200 (Arrow Lake) series performance falls short of expectations, fixes promised
Intel's first lineup of CPUs, the Core Ultra 200 (development code name: Arrow Lake) series, has been criticized for its powerful content creation performance but its gaming performance. Intel's vice president and general manager of technical marketing, Robert Hallock, also said, 'The performance at launch was below Intel's own expectations,' and promised to make modifications to improve performance.
Exclusive: Intel Exec Promises Arrow Lake Fixes For Major Performance Gains
https://hothardware.com/news/exclusive-intel-promises-arrow-lake-fixes
Intel announces Arrow Lake fix coming within a month — Robert Hallock confirms poor gaming performance is due to optimization issues | Tom's Hardware
https://www.tomshardware.com/pc-components/cpus/intel-announces-arrow-lake-fix-coming-within-a-month-robert-hallock-confirms-poor-gaming-performance-is-due-to-optimization-issues
Speaking with overseas media HotHardware, Hallock pointed out that the 'Core Ultra 200S', which was launched in late October 2024, 'performed below Intel's own expectations.' As a result, the company is taking large-scale measures internally, identifying the cause and preparing a firmware update to significantly improve performance.
According to Hallock, the poor performance was due to a specific combination of BIOS and OS-level settings that caused a performance-impeding problem. The problem was not the fault of Intel's partners, but Intel itself. Hallock explained, 'There was a miscommunication between Intel and our partners that caused a problem that significantly reduced CPU performance.'
'The launch didn't go as planned. It was a humbling lesson for all of us, and there was a fairly extensive effort underway internally to get to the bottom of what happened and fix it,' Hallock said, but didn't elaborate on how much performance improvement would be achieved or what the updates would specifically entail.
In addition, technology media XDA Developers, who reviewed the 'Core Ultra 9 285K' model,
According to technology media Tom's Hardware, some review articles have reported that Arrow Lake products have a latency of 180 nanoseconds, which is more than twice as bad as the expected 70 to 80 nanoseconds. However, when asked about this, Hallock pointed out that 'the decrease in gaming performance seen with Arrow Lake has nothing to do with latency,' and said that the test results of Intel and reviewers are far apart.
In response to questions from Tom's Hardware, Hallock indicated that he expects some updates to be implemented no later than early December 2024.
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