Intel claims that the 13th and 14th generation CPU issues do not occur on laptops, but is further refuted
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It has been reported that Intel's 13th and 14th generation CPUs have defects that cause problems in chipsets for desktop PCs and data centers. In response to new reports that 'problems are also occurring in mobile products such as laptops,' Intel claimed that it was 'not involved,' but this claim was met with a large amount of opposition.
Intel says 13th and 14th Gen mobile CPUs are crashing, but not due to the same bug as desktop chips — chipmaker blames common software and hardware issues | Tom's Hardware
https://www.tomshardware.com/pc-components/cpus/intel-says-13th-and-14th-gen-mobile-cpus-are-crashing-but-not-due-to-the-same-bug-as-desktop-chips-chipmaker-blames-common-software-and-hardware-issues
According to Intel's explanation, the cause of the problem may be that some overclocking-compatible motherboards ignore the overclocking settings recommended by Intel and increase performance more than necessary. However, some users are not convinced by this explanation alone and are growing dissatisfied.
While there are reports that problems with 13th and 14th generation processors are also affecting mobile processors, Intel explained, 'We have received feedback of problems on some mobile devices, but the causes are different from desktops. The symptoms reported on mobile systems, such as hangs and crashes, are common symptoms caused by a wide range of software and hardware issues.'
Laptop users are skeptical of this explanation. Indie game studio Alderon Games commented, 'Intel has released a statement downplaying the issue with laptops, but we have experienced multiple laptop crashes with exactly the same symptoms as desktop PCs. Our game crash report data also indicates that a large number of laptops may be experiencing issues,' and said that the crash issue is not limited to desktops or data centers, but has also spread to laptops, so they would like to see an investigation.
Technology media Tom's Hardware points out that 'since the mobile Raptor Lake and Raptor Lake Refresh HX series share the same die configuration as the desktop, it's natural to assume that some will suffer the same fate as the desktop models. However, mobile chips have stricter TDP guidelines and don't require as much voltage as desktops, so they may be less prone to instability.'
'If you're experiencing issues with your Intel laptop, we encourage you to contact your system manufacturer for further assistance,' an Intel representative told Tom's Hardware.
Continued
Intel has admitted that the defects in its 13th and 14th generation desktop processors were due to its own design.
Intel finally admits that its own designs are causing problems with its 13th and 14th generation CPUs - GIGAZINE
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