A huge amount of report data was discovered proving that Intel's 13th and 14th generation CPUs have defects that cause crashes, terminations, and errors



With reports of problems with Intel's 13th and 14th generation CPUs coming in one after another, game developers and technology media are trying to pinpoint the cause.

Intel has a Pretty Big Problem - YouTube


Complaints about crashing 13th, 14th Gen Intel CPUs now have data to back them up - The Verge
https://www.theverge.com/2024/7/14/24198299/intel-13th-14th-gen-i9-cpu-crashes-telemetry-alderon-games-warframe

Intel Core i9-13900K/14900K stability issues drive game server providers to AMD - VideoCardz.com
https://videocardz.com/newz/intel-core-i9-13900k-14900k-stability-issues-drive-game-server-providers-to-amd

Intel's 13th and 14th generation CPUs have been hit with a series of reports of problems, mainly from gamers. RAD Game Tools, a developer of game development tools, speculates that the problem is caused by a mismatch between the BIOS settings and the processor's high CPU clock rate and power usage, and points out that it may be possible to avoid the problem by adjusting the power and voltage settings to Intel's recommended values. However, they complained that 'because of the manufacturer's settings, we cannot access diagnostic processor information that would identify the exact cause of the problem and the best way to work around it.'

A few months after these issues were first reported, Intel commented in early April 2024 that it was 'aware of the issue and is investigating.' Later, in late April, Intel released an official statement saying, 'While the root cause has not yet been identified, most of the affected users are using overclocked motherboards, and it is possible that some motherboards ignore Intel's recommended overclocking settings and use mechanisms to increase performance more than necessary.'

The cause of frequent game crashes on PCs with Intel high-end CPUs is the motherboard - GIGAZINE



However, Alderon Games, the developer of the multiplayer dinosaur survival game Path of Titans , is not convinced by this explanation and has criticized the team, claiming that the problem remains unresolved even after Intel's update. The team points out that the stability of the CPUs in question 'has been hit with a series of issues including crashes, instability, and memory corruption, with thousands of end-user crashes in particular. The official game servers are experiencing constant crashes, and developers using these CPUs are frequently experiencing instability while building and working on the game. They also fail decompression and memory tests performed with benchmark software unrelated to Path of Titans.'

YouTube channel Level1Techs investigated the cause by getting a huge number of crash reports from game developers. According to Level1Techs, it is puzzling that similar crash problems are also occurring in data centers.

Data centers use the highly stable ' W680 ' series of chipsets, which are different from those used for desktops in terms of series, compatible motherboards, and power settings, so it cannot be simply lumped together as a motherboard problem. Level1Techs, which checked several motherboards for data centers, pointed out that 'ASUS and Super Micro have almost the same failure rate.' In addition, it was revealed that a total of 1,431 out of 1,584 decompression process errors were related to Intel's 13th and 14th generation chipsets, in contrast to only four for AMD.



Level1Techs concluded, 'Many systems are having problems and Intel's official statements are vague, which is worrying for users. In conclusion, Intel needs to provide a clear message and help gamers. This is a big problem and Intel needs to be more transparent.'

As of June 2024, Intel has reported that 'the root cause is unknown and a final fix has not yet been developed.'

Continued
Intel claims that the 13th and 14th generation CPU issues do not occur on laptops, but is further refuted - GIGAZINE



in Hardware, Posted by log1p_kr