Frequent game crashes on PCs with Intel's high-end CPUs are caused by the motherboard
Intel's investigation into the issue of PC users using Intel Core i9 and Core i7 processors reporting 'certain games crashing' has revealed that the cause is 'motherboards that overclock excessively.'
Intel releases the “13th and 14th Generation K SKU Processor Instability Issue Update” | igor´sLAB
Motherboard makers apparently to blame for high-end Intel Core i9 CPU failures | Ars Technica
https://arstechnica.com/gadgets/2024/04/intel-reportedly-blames-motherboard-makers-for-core-i9-cpu-crashes/
For several months since early 2024, users using Intel's Core i9-13900K and Core i9-14900K have reported frequent game crashes.
Reports included games with relatively low load such as 'Fortnite,' as well as several games with high graphics and load such as 'Hogwarts Legacy,' 'Remnant 2,' and 'Horizon: Zero Dawn,' which crashed, and it was speculated that the cause was processor power consumption. In addition, since 'Hogwarts Legacy' and 'Remnant 2' use Epic Games' 'Unreal Engine,' it was also pointed out that there may be a problem with the Unreal Engine.
Intel was aware of the issue in early April 2024 and said it was 'investigating' the issue.
Meanwhile, support documents from Epic Games and other developers suggest that the issue is due to 'processor power settings,' and recommend that users change their BIOS settings or use a tool like Intel's Extreme Tuning Utility to manually limit their processor speed. They also urge users to change their motherboard's 'SVID Behavior' setting, which is related to CPU overclocking, to 'Intel Fail Safe.'
In late April, tech media outlet Igor's Lab reported that Intel's investigation into the issue was nearing completion, causing excitement among PC users that the cause had finally been discovered.
According to a statement from Intel obtained by Igor's Lab, the root cause of the problem of some Intel CPUs crashing has not yet been identified, but it has been found that most of the affected users were using 'motherboards that support overclocking. ' In addition, it has been found that some motherboards ignore the overclocking settings recommended by Intel and adopt a mechanism that tries to increase performance more than necessary, and Intel speculates that these settings may be the cause.
Intel has asked motherboard manufacturers to use Intel's recommended defaults for overclocking settings and to release the necessary BIOS updates, and has also said it will make an official statement on the matter by May 2024.
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in Hardware, Posted by log1p_kr