Amazon's Kindle e-book reader loses book download function
The ability to download e-books has become unavailable on Amazon's
Not Downloading
https://www.amazonforum.com/s/question/0D56Q0000DQyK3TSQV/not-downloading
Amazon Kindle will not download books to the e-reader - Good e-Reader
https://goodereader.com/blog/kindle/amazon-kindle-will-not-download-books-to-the-e-reader#disqus_thread
Amazon Kindles can't download books due to an outage - The Verge
https://www.theverge.com/2024/7/4/24192228/amazon-kindle-downloading-is-down-outage-ebooks-e-readers
On July 3, 2024 local time, a problem was reported on Amazon's official forum that said, 'I can't download books on my Kindle.' Treebarkconsumer , who reported the problem, wrote, 'I can't download books. I have a good Wi-Fi connection. The book shows up, but when I click on it, it says 'Queued,' but when it gets to 1%, the download stops. This problem occurs repeatedly. This problem occurs with all my books. I've tried restarting it, deregistering and reregistering my Kindle, but nothing solves the problem.' Several users have encountered similar problems, and some have written, 'I'm very frustrated because I'm in the same situation.' In response to this, an Amazon employee responded, 'We are aware of this issue and our technical team is currently working on a solution.'
On July 3, e-book media Good e-Reader reported that 'Kindle is experiencing a system failure.' When Good e-Reader contacted Amazon support, they received a response that 'We are aware of the bug, and there is a problem with the server.' At that time, Amazon support responded that 'It will take at least 48 hours for the function to download e-books to be restored, but it may take longer.'
According to Good e-Reader, the issue only affects the Kindle Paperwhite, Kindle Oasis, Kindle Signature Edition, and Kindle Basic models, but the download function works fine on the Kindle app for Android and iOS.
Meanwhile, when technology media The Verge contacted Amazon, company spokesperson Jackie Burke responded with a statement saying, 'We received reports recently from some Kindle users that they were experiencing issues downloading e-books. This issue was quickly resolved,' emphasizing that the problem has been fixed.
In addition, Amazon's official forum recommends that users who are still experiencing issues restarting their devices by holding down the power button for 40 seconds.
Amazon Kindle was recently hit with reports of problems with its ' Send to Kindle ' feature.
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in Software, Web Service, Hardware, Posted by logu_ii