Apple explains the problem of 'images that should have been deleted being restored' on iPhones, saying there is no need to worry about images being displayed on second-hand iPhones



It has been reported that '

iOS 17.5 ', released by Apple on Monday, May 13, 2024, has a problem where images that should have been deleted reappear , and ' iOS 17.5.1 ', which fixed the problem, was released on Monday, May 20, 2024. Apple has provided a detailed explanation of this deleted image reappearance issue to overseas media 9to5Mac.

Apple elaborates on iOS 17.5 bug that resurfaced deleted photos - 9to5Mac
https://9to5mac.com/2024/05/23/apple-deleted-photos-resurfacing-explanation/

Apple released iOS 17.5 on Monday, May 13, 2024, including new features such as 'unknown Bluetooth tracking device warnings' and 'new wallpapers.' However, many users who updated to iOS 17.5 reported that 'images that were previously deleted have been restored.'

It has been reported that photos that were supposed to be deleted in the past have been restored in iOS 17.5, and it has also been pointed out that NSFW images that were supposed to be deleted have been restored - GIGAZINE



Apple is also aware of the image recovery problem, and on Monday, May 20, 2024, one week after the release of iOS 17.5, iOS 17.5.1 was released, which fixed a rare issue where deleted photos could reappear in the photo library due to database corruption. However, at this point Apple did not disclose details of the problem.

Apple releases iOS 17.5.1 and iPadOS 17.5.1, fixing bug that allowed deleted photos to be restored - GIGAZINE



After that, Apple explained the details of the image recovery problem to overseas media 9to5Mac. When the image recovery problem was first discovered, there was a lot of speculation that it was a problem with iCloud's image backup function ' iCloud Photos ,' but Apple claims that iCloud Photos is not the cause of the problem. They once again emphasized that the problem was caused by 'database corruption on the device.'

In relation to the image recovery issue in iOS 17.5, there was also a report on the overseas bulletin board Reddit that 'Deleted images were still visible on an iPad sold to a friend, even though the data had been deleted at the time of sale' (as of the time of writing this article, the data had already been deleted). Regarding this post, Apple claims that 'Associating image recovery on sold iPads with this bug is incorrect, as images will not reappear if the content has been properly deleted.'



Apple also provides the following steps on how to completely delete content, including images, from your device:

First, open the Settings app and tap 'General.'



Scroll down and tap 'Transfer or Reset iPhone.'



Tap 'Erase all content and settings' to delete your content.



In addition, if the images are restored after updating to iOS 17.5, they will not be deleted even if you apply the update to iOS 17.5.1, and will need to be deleted manually. Apple also claims that 'only a small number of users are affected' by the image restoration issue.

in Mobile,   Software, Posted by log1o_hf