A 10-year-old child charges TikTok for over 300,000 yen, but Apple refuses to claim a parent's refund



There have been multiple reports of children charging on their smartphones without parental permission, and each time Apple and Google, which run app stores, have been the subject of criticism. A new case has been reported in which a 10-year-old child charged TikTok over 300,000 yen on his iPhone.

'TikTok trickster conned my autistic daughter out of £ 2,000'

https://www.telegraph.co.uk/money/katie-investigates/tiktok-trickster-conned-autistic-daughter-2000/



Parent angry Apple didn't stop 10-year-old's $ 2,500 TikTok spree | AppleInsider
https://appleinsider.com/articles/22/05/08/parent-angry-apple-didnt-stop-10-year-olds-2500-tiktok-spree

Telegraph readers report the actual experience of 'I gave my 10-year-old daughter with autism an iPhone as a Christmas present, and four days later I charged £ 2012 at TikTok.' I have.

This report was made by a Telegraph user with the handle 'AH'. According to AH, an invoice from Apple sent to the email address associated with the Apple ID revealed the child's billing. After that, AH tried to refund the 23 charges that the child made on TikTok, but all of this didn't work.

AH said, 'It was too expensive to lose in just a few minutes.' 'I'm really disappointed because Apple couldn't detect the anomalous activity that happened in my account and couldn't block the suspicious payment process. In addition to this, I also found that Apple's customer support didn't exist, but it was as good as it did. ' I mourn that I didn't get it.

In addition, Mr. AH seems to have prevented parents from charging by enabling parental control on the previous iPhone that was used by children, but forgot to enable the same function on the latest iPhone. It seems to be.



A study found that AH's child was charging to throw money to a TikTok user named 'Ohidur 247.' In addition, a user named Ohidur247 was found to be in breach of TikTok's fraud-related guidelines, so Telegraph details the situation to Apple. As a result, Apple finally agrees to give AH a full refund.

'Like bank payment systems, Apple's payment systems should have blocked suspicious payments as a fraud prevention measure,' Telegraph reports.

in Mobile, Posted by logu_ii