Large-scale failure on AWS affects Amazon's parcel delivery

A large-scale failure occurred on AWS (Amazon Web Services), a cloud computing service, after 2:30 am on Wednesday, December 8, 2021 Japan time, affecting many areas. According to Amazon, this is due to multiple network devices.

AWS Service Health Dashboard --Dece 7, 2021 PST

Amazon Web Services outage causes issues at Disney +, Netflix, Coinbase
https://www.cnbc.com/2021/12/07/amazon-web-services-outage-causes-issues-at-disney-netflix-coinbase.html

An Amazon server outage caused problems for Alexa, Ring, Disney Plus, and deliveries --The Verge
https://www.theverge.com/2021/12/7/22822332/amazon-server-aws-down-disney-plus-ring-outage

Amazon outage isn't just online: delivery vans and warehouse bots aren't moving packages --The Verge
https://www.theverge.com/2021/12/7/22822736/amazon-delivery-van-atoz-app-warehouse-outage-aws

According to Amazon, the flow from problem occurrence to resolution is as follows.

Tuesday, December 7, local time 9:37 (2:37, Japan time 8):
Problems with multiple AWS APIs in the US-EAST-1 region. It also affects some of Amazon's monitoring tools and incident response tools.

10:12:
'Identify the root cause of the problem that is causing the API and console problems and show signs of recovery.'

11:26:
Reported that the root cause was multiple network equipment failures in the US-EAST-1 region. Although several mitigation measures are being implemented in parallel, a complete recovery is undecided.

14:43:
Reduced underlying issues and increased availability for most AWS services.

16:35:
The problem of network equipment is solved.

This failure affected Amazon Prime Video, Netflix, Disney +, a video distribution service, Coinbase, a cryptocurrency exchange, Slack, a communication tool, and Robinhood, a stock trading app.

Amazon itself has been greatly affected, and a photo of the shelf mobile robot used in Amazon's warehouse is posted on the online bulletin board Reddit.


In addition, the tools used within Amazon can no longer be used, and it is no longer possible to scan packages and check delivery routes.

News site CNBC reports that the outbreak will have a major impact on Amazon's retail operations during the peak season.