Nov 17, 2020 07:00:00

What is the 'action to be taken when the wrong information is disclosed' explained by the Wikipedia management?

The Internet encyclopedia

Wikipedia, where a huge amount of information is posted by joint editing by volunteers, allows anyone to post and edit information, so while accessing various information, it discloses incorrect information by user posting. Sometimes. The Wikimedia Foundation , which runs Wikipedia, provides advice on what to do if the information you write turns out to be incorrect.

So you've made a mistake and it's public ... --Meta
https: //meta.wikimedia.org/wiki/So_you%27ve_made_a_mistake_and_it% 27s_public ...

As a '0th step' in what to do if you post the wrong information, the Wikimedia Foundation first says, 'Understand that it doesn't make sense to pretend you're not making a mistake. Don't make a mistake. Even if you act like this, it is not often seen. '

by

Noj Han

The first step in dealing with it is to 'think about the mistakes you made.' The Wikimedia Foundation lists seven possible false causes: 'Consider privately writing down which cause applies.'

・ Why did you make that mistake?
・ Is the information based on it bad?
・ Did you not have enough information?
・ Did you write it intuitively?
・ Are there any external pressures such as being rushed by the deadline or being influenced by the strong opinions of others?
-Did the process break down?
• Did you act on the situation you wanted, not the actual situation?

In the second step, he said, 'Think about the possibility of making the same mistake or the same kind of mistake next time,' and summarizes the points in the following five points.

・ How likely is it to make a mistake?
• What steps should I take to reduce the chance of recurrence based on what I learned from this mistake?
・ Which of these procedures should I choose?
• Which of these steps can you take right now before responding in public?
-Which of these procedures can be tackled in the long term?

In the third step, we advise you to use the best ideas in Step 1 and Step 2 as a weapon to briefly announce the following 7 points in public email or Wikipedia.

・ You made a mistake.
・ For mistakes, write as accurately as possible, such as 'I neglected to see the latest related data' instead of 'I made a mistake'.
・ In doing so, you should include an apology for any harm, damage or confusion caused by your mistakes.
・ What I learned through making that mistake.
• What steps have you already taken to heal the damage or undo the consequences of the mistake?
• If possible, include timelines for specific actions and the steps taken to prevent this type of error from recurring.
-And ask for comments on your thoughts and understanding, whether you have missed the point, what you intended to do is undesirable, what is inadequate, or if there are other ways you can improve it.

The fourth step is to actually take the corrective action and complete the procedure you promised to perform. The Wikimedia Foundation requires that appropriate reminders be set if it cannot be corrected immediately, such as 'discussing at the next general meeting is included in the procedure'. The Wikimedia Foundation also recommends that you seek help at any stage of the process, as an important note: 'For this reason, the wrong information is included and needs help in understanding.' In addition to saying that it is good to clearly state, it is important to speak as it is without using technical terms in the comments.