Travel booking site Booking.com promises to the EU that it will `` stop clever tricks like heating up consumers ''

It has been reported that Booking.com, a major travel reservation site, has agreed with the European Commission by ending the `` skillful way to heat up consumers '' that has been done on the site so far, such as false indication of reservation deadlines and discounts. Have been

Booking.com agrees to EU demands to change travel offers-Reuters

https://www.reuters.com/article/us-booking-hldg-eu/booking-com-agrees-to-change-way-it-presents-travel-offers-eu-idUSKBN1YO18C

Booking.com agrees to change way it presents travel offers-EU | Nasdaq
https://www.nasdaq.com/articles/booking.com-agrees-to-change-way-it-presents-travel-offers-eu-2019-12-20

Booking.com has been criticized for 'using tricks to guide users'.

Point out that the accommodation reservation site `` Booking.com '' is manipulating the user-gigazine

The European Commission's executive unit and the Dutch Consumer Markets Agency consulted with Booking, com in 2018, urging the practice of Booking.com to be in line with EU consumer law.

The problem with Booking.com was the method of displaying the message 'Only one room left to reserve!' Users who see this message will be impatient that 'If you miss this, you can not make a reservation!' However, in hotels that have contracts with multiple travel reservation sites, the slot reserved on Booking.com is not empty However, you may be able to make a reservation through direct reservations or using other reservation sites. The Commission has requested that the message also include a proviso that “Only for Booking.com offers”.

The European Commission also said that the final price to be paid should be clearly and correctly displayed, and whether the accommodation should be a hotel or a private residence. Booking.com has reported to the European Commission that it will remedy the practice by June 16, 2020.

Not only Booking.com but also many travel booking sites have adopted a method of rushing consumers to make a deal, which has been regarded as a problem for some time. For example, in October 2019, the message `` Anyone other than you are looking at this page '' displayed on the travel reservation site One Travel is a false display created simply by random generation It turned out.

It turns out that the travel booking site 'Now you are looking at other than you' was a lie-gigazine

Booking.com states in a statement that 'Booking.com will have clear laws and standards applied to everyone in the industry to ultimately create a level playing field for consumers and consistent standards. I believe in that. '

`` It's imperative that companies like Booking.com fulfill their responsibilities in this area as a market leader, '' said Didier Reynders, Director of Justice and Consumer Services of the European Commission. Consumer authorities around the world will continue to monitor all travel booking sites to ensure fair treatment for consumers. '