Apple is undergoing class action suits due to a defect on the MacBook keyboard

byRyan Morse

Although it always has some sort of litigation problems when becoming a big company like Apple, this time as newly saying, "We continue to sell MacBook and MacBook Pro while recognizing that there is a defect on the keyboard," consumption Class action lawsuit has been filed by a person.

Apple smacked with class-action suit over MacBook keyboard defect
https://www.usatoday.com/story/tech/talkingtech/2018/05/14/apple-smacked-class-action-suit-over-macbook-keyboard-defect/608561002/

Work on a class action lawsuit in northern CaliforniaGirard Gibbs Law FirmMay 11, 2018 (Fri), caused a lawsuit with Apple as defendant. Two plaintiffs who became MacBook Pro users, Juan Lao and Kyle Barbaro, are included in the model of the MacBook 2015 or later and the new MacBook ProButterfly keyboard"Because thousands of people are experiencing problems with butterfly structured keyboards and they can not recognize the keys, they will not be able to maintain their function as a MacBook because they can not recognize the key with just a small dust clog. It is appealing that.

In the suit, plaintiffs said that keyboard problems began to be reported shortly after the launch of the new MacBook in 2015 and that Apple was aware of a problem with a keyboard with a butterfly structure, while Apple knew the problem, Apple He asserts that it has sold a high price to consumers with a keyboard with a butterfly structure on subsequent MacBooks and the new MacBook Pro.

The butterfly keyboard mounted on the 2015 model MacBook supports the key with four points, so that you can recognize the key striking anywhere on the key and add 40% thinner than the conventional keyboard I made it. Although it is a keyboard of a butterfly structure indispensable for realizing the thinness of the device, it seems to have had the drawback that it is easily broken at the same time.

bygordon mei

Apple acknowledges that many recall applications and repair requests have been made regarding keyboard malfunctions. AppleInsider, which reports Apple-related information, says "2016 model MacBook Pro tends to break double keyboards in 2014 and 2015 models in the first year," but with the 2017 model the failure rate It also adds that it will decline.

This case was made on behalf of consumers who purchased MacBook since 2015 and MacBook Pro since 2016. Apple gave a one-year warranty on a laptop PC and introduced a way to clean up the dust between the keyboards on the website with an air duster, but plaintiffs said, "Apple's troubleshooting is to fix a keyboard failure In addition to being impossible, Apple is trying to evade any guarantee obligation for something and the right for users to repair themselvesI will not admit it"We condemn it.