Surface Pro 3 battery problem is ongoing, LG batteries also have problems

ByOpen Grid Scheduler / Grid Engine

A Microsoft 2-on-1 device that will also be a notebook PC or a tablet is called "Surface Pro 3"is. There was a problem reported that the battery capacity of that Surface Pro 3 gradually decreased and it became about the state that it shuts down instantly if it was not connected with the AC adapter. Although it was thought that this is not a battery but a problem on the software side, after repeated investigation, it is a chaotic situation that you can see that there is a problem with LG battery as well.

Surface Pro 3 battery woes continuing, this time for LG cells | Ars Technica
http://arstechnica.com/gadgets/2016/09/surface-pro-3-battery-woes-continuing-this-time-for-lg-cells/


The problem that the battery capacity of Surface Pro 3 gradually decreases began to be reported about two years after the terminal was released. Despite the fact that the rated battery capacity is 42157 mWh, the battery capacity of a user has decreased to only "144 mWh".

Initially, although Microsoft was grasping the problem that battery is decreasing, Microsoft said that the cause was not known. After that, Microsoft's Surface development team wrote that "Battery capacity decreases are not problems with battery cells but software issues," and released firmware updates to solve battery problems.

The series of battery problems of Surface Pro 3 can be understood by reading the following article.

The problem of battery capacity decreasing daily with Microsoft Surface Pro 3 - GIGAZINE


It was thought that the battery problem was solved by Microsoft releasing a firmware update to fix the battery problem of Surface Pro 3 in late August 2016. But,InfoWorldAccording to Surface Pro 3 's battery, another new problem was found.

Since Surface Pro 3 is a terminal pursuing thinness, it has a dedicated thin type battery. This dedicated battery was supplied by two manufacturers, Simplo and LG. The problem of battery capacity reduction which had been a problem until then was what happened with the Simplo battery, but another problem was found with a new LG battery.

When Surface Pro 3 with the battery in which the problem is found is inserted, when the AC adapter is inserted, the terminal is charged in the display on the indicator or display, but in fact the terminal is not charged and the AC adapter is removed As soon as the power is turned off. Complaints about defects in LG batteries seemed to have been raised over the past few months, but until now it seems that the problem of Simplo batteries was largely picked up, so it was not taken up largely.

There are many complaints about Microsoft's LG battery problem on the official forum of Microsoft, but there is almost no reaction from the Microsoft side.