In a trouble that the S pen of Galaxy Note 5 will not come off Samsung refutes "I should read the instructions"

Samsung's new flagship model capable of incorporating a 5.7-inch large screen display and dedicated stylus "S pen" in the main body "Galaxy Note 5There is a trouble that the S pen will not come off. Samsung is showing a response to saying "Please read the instruction manual" to the user who complains trouble.

[Update: Samsung Responds] Probable Note 5 Design Flaw Can Cause S Pen To Break Pen Detection When Inserted Backward, Or Get Hopelessly Stuck
http://www.androidpolice.com/2015/08/25/video-probable-note-5-design-flaw-can-cause-s-pen-to-break-pen-detection-when-inserted-backward-or-get-hopelessly-stuck/

Samsung Galaxy Note 5 faces stylus issue - BBC News
http://www.bbc.com/news/technology-34051994

You can check how the S pen in Galaxy Note 5 will not come off in the following movie.

Design flaw in Galaxy Note 5 S Pen slot causes pen detection to break, pen to get stuck - YouTube


A dedicated stylus "S pen" can be built in Galaxy Note 5.


You can check the S pen on the left side of the image below.


With the mechanism that lock is released by pushing, the S pen can be detached quickly.


Removal operation is very easy, and it makes it possible to request desire to use the pen immediately.


Easy to install, simply insert the pen tip into the hole.


However, inserting the pen in the opposite direction ...


It will be locked solidly in the middle and will not come out.


In this state, it seems that there is no other way to pull out the pen by pulling it out at the prepared moment.


Some users said that "Immediately after releasing the Galaxy Note 5," S pen is reversely inserted will make it locked tightly and you can not pull it without damaging the pen "Android PoliceI also confirmed this phenomenon.

Samsung officially announces that "S pen is strongly encouraged to use correctly according to the instructions" against the voice of the claim that S pen will not come off.


Although there is an explanation that it is necessary to insert the S pen from the pen tip in the explanatory note, the mistake of inserting the pen is considered as a common human error in the design stage, and it can not be inserted in the reverse direction on the structure It is undeniable that designing like this was a user friendly response.

The official announcement that Samsung's "to follow as per instructions" should be accepted as a declaration that "We do not deal with the problem of inserting S pen in Galaxy Note 5", and Mr. Vijay Mikalik, Information and Communication Analyst "Samsung's response to hearing the voice of users who should not miss is a bad idea to take risks of litigation."