A 75-year-old woman with anger in the bad response of the CATV company, beaten with a hammer

A 75-year-old woman living in Virginia is the largest American cable television companyComcastIt seems he hammered with a hammer in his office.VerizonAlthough we switched from, Comcast's response to this woman was very terrible.

Details are as follows.
InsideNova.com | Taking a hammer to Comcast

Mona Shaw (75) received a persistent invitation from Comcast and changed the phone from Verizon to a service called "triple play" which integrated Comcast's phone, CATV, and the Internet.

However, Mona's husband Dong was waiting at home a day on August 13 where a worker on the construction should come, but no workers came. Two days later an alternative person came, "It is said that you can not work unless you remove third party equipment that is not of this Comcast". On that day, when the worker asked whether to change the phone number to Mona before leaving the workers, he said that since it was the number that I used for 34 years, I will not change it. However, as soon as the next day, I was able to call but I could not receive a call.

On Friday, Mona called Comcast from the morning and went to the office, but he could not get help from the management staff of the company. And when I came home, I could not use any phone service. Mona who contacted Comcast on the mobile phone and promised to send a new phone number and someone on Monday, discovered how to directly connect the phone with the equipment that the worker neglected in the meantime It was.

At the weekend Mona went to the government office of Virginia State,SCC (State Corporation Commission)Larry Kubrock of Mr. Larry and attached a promise that Mr. Larry's representative would contact Comcast.

And Monday, August 20th. Mona waited all day for comcast at home, but put the hammer in the bag around 16:30 in the eveningManassasWe visited Comcast office. "Crushing the keyboard, hitting the monitor, hit the phone ... ... I thought" My phone has gotten useless, you must have become that! ", Mona I will talk. "I do not like the way to knock out with a hammer at all, Comcast is too irresponsible and rude, I do not think any company is this way," but he was arrested for crimes disturbing the morning It was.

The next day, Comcast said to Mona's husband Dong, "I can change to triple play service", but Mr. Don said "" Come out tomorrow and remove Comcast equipment and return it to Verizon It is said that he told it. This is properly protected, Comcast is that we removed the equipment.

As an official statement, Comcast announced that all employees are at the same level and expect to offer high quality services whether they are full-time or contract workers.

The act of Mona is going to be tried in the local district court in December. The picture below is Mona.