Appeals Centre Europe established for fair and speedy dispute resolution regarding Facebook, TikTok and YouTube

Until now, social media users have had limited options for directly, quickly and cheaply challenging decisions made by platforms regarding their content. However, the Appeals Centre Europe has been established as an independent organisation to provide a fair, professional, fast and cost-effective service for out-of-court dispute resolution.

Appeals Centre Europe

EU creates 'Appeals Center' to referee disputes with social media giants

Users of @facebook , @tiktok_uk and @YouTube in the EU can now raise content disputes to a new body.

The Appeals Center Europe empowers you to challenge content decisions on social media.

For more information please visit https://t.co/jvSLVqXMyE pic.twitter.com/p37Xh0oEI3

— appealscentre (@AppealsCentre) October 8, 2024

Statements from Oversight Board Trust and Oversight Board Members on Appeals Center Europe pic.twitter.com/KyVg2w4vMZ

— Oversight Board (@OversightBoard) October 8, 2024

The Appeals Centre Europe, an EU body established under the Digital Services Act (DSA) , said it 'represents a turning point in the relationship between users and social media companies'.

The Digital Services Act was created with the aim of eliminating the spread of misinformation and targeted advertising via social media and search engines, and any violation of the established rules will be subject to fines of up to 6% of annual turnover.

EU reaches agreement on 'Digital Services Act,' forcing Google, Meta, Twitter, Amazon, etc. to monitor content and provide transparency on algorithms - GIGAZINE

Until now, users have had limited direct, fast and affordable ways to challenge decisions made by social media companies about their content. The Appeals Centre Europe fills this gap.

In a statement announcing its establishment, the Appeals Centre Europe said its primary focus would be to resolve disputes relating to Facebook, TikTok and YouTube.