Jun 06, 2022 23:00:00

Users claim that there was a crack in the new Tesla Model 3, but Tesla refuses free repairs and replacements, and may not pass the vehicle inspection

by

sidkid

A German user who purchased the electric car maker Tesla's ' Model 3 ' complained to Tesla when he found a crack or dent in the lower part of the car body, but reported that he was refused free repair or replacement. Was done. Since the crack is near the point where the jack that lifts the car body is attached during inspection and repair, it is not possible to safely inspect it as it is, and there is a possibility that it will not pass the next vehicle inspection even though it has just been bought. ..

Tesla-Kunde bekommt neues Model 3 mit Rissen: 'So kommt er nicht durch den TÜV & --EFAHRER.com
https://efahrer.chip.de/news/tesla-kunde-bekommt-neues-model-3-mit-rissen-so-kommt-er-nicht-durch-den-tuev_108198

Gerd Stocker (pseudonym), who purchased the Tesla Model 3 in February 2021, learned that there were cracks and dents in several places at the bottom of the car when he first changed tires in the spring of 2021. Similar cracks were found on the right front wheel, left front wheel, and rear wheel, respectively, so it is estimated that this crack was not caused by Stocker inadvertently hitting somewhere, but when it was produced at an American factory. I am.

The picture below is the crack actually confirmed in Mr. Stocker's Model 3. It seems that it is not a big problem if there is only a slight crack in the undercarriage, but this crack is close to the area where the battery is stored, so there is concern about adverse effects, and it is at the point where the jack is attached and the car body is lifted, so check it. There is a possibility that an accident may occur at times.

by Kanzlei Dr. Lindner Rechtsanwälte

EFAHRER.com of the German media pointed out that there have been

reports of Tesla users claiming that 'there were various defects in the steering wheel, bumper, etc. in the state of the new car' in the past, and it was damaged. States that Stocker is not the only one. Stocker contacted the Berlin service center in June 2021, but Tesla replied, 'Because the crack is not a defect and does not compromise the safety or reliability of the vehicle, it will not be repaired or replaced.' that's right.

Attorney Christoph Lindner, who was consulted by Stocker, said in a document sent by Tesla to Stocker that 'the factory process has improved since April 26, 2021', and Tesla has been in operation before delivery. He points out that he knew that the car body was damaged at the factory.

Lindner applied to the district court in Munich in September 2021 to begin the procedure for collecting evidence, and in April 2022 an expert investigation by the German Automobile Inspection Association (DEKRA) was conducted. As a result, it was concluded that 'I cannot take Tüv (German vehicle inspection) because I cannot ensure safety when I lift the vehicle with a jack.' In other words, Stocker's Model 3 will be scrapped in 2024 because it will not receive Tüv due to a factory crack. To avoid this, it is necessary to replace the battery module itself on the crack, and Stocker's burden may reach up to 15,000 euros (about 2.1 million yen). Stocker wants to replace the defective Model 3 with a new car, which is also a car body manufactured in a Chinese factory rather than an American factory.

by Mike Fonseca

In the United States, more than 750 Tesla owners have complained to the National Highway Traffic Safety Administration (NHTSA) that 'Tesla's autonomous driving support system suddenly stopped on the road for no reason,' NHTSA told Tesla in detail. Requesting disclosure of information.

US has over 750 complaints of Teslas braking for no reason | AP News
https://apnews.com/article/technology-politics-health-cd1a51e26baa07678de50cab8ae90ee0