Feb 15, 2022 20:00:00

'The official community topic about Dell laptop glitches was removed as soon as it spread elsewhere,' he said.

Hacker News , a social news site, has been talking about 'The official topic about Dell laptop CPU throttling glitches was removed shortly after the link was posted to Hacker News.'

Dell deletes Latitude CPU Throttling issue after link is posted here | Hacker News
https://news.ycombinator.com/item?id=30333956

In July 2021, the official community of Dell's office laptop Latitude created a topic on the issue of 'CPU throttling glitches when using Linux on the Latitude 5420/7420/7520'. I did.

Latitude 5420/7420/7520 CPU Throttling Issue on Linux --Dell Community
https://www.dell.com/community/Latitude/Latitude-5420-7420-7520-CPU-Throttling-Issue-on-Linux/td-p/7959019

CPU throttling is a function that automatically lowers the clock frequency (operating frequency) when the CPU temperature rises too high, lowering the CPU temperature to prevent physical damage and ignition, and extend the battery life. It also leads to things. When a laptop or desktop PC gets hot, the processing performance drops because the clock frequency drops due to throttling.

A topic created by the official Dell community reports that the Latitude 5420/7420/7520 with Intel's Core i7-1185G7 processor has CPU throttling glitches when using Linux as the OS. According to the author of the topic, when using Linux on these laptops, the clock frequency is limited to 400MHz after a short run of a high-power workload due to the incorrect behavior of the legacy interface. matter. It seems that this problem can be solved by installing intel / thermald v2.4.6 which is a modification code of Linux distribution Ubuntu , but after that, the problem that 'clock frequency is suppressed to 1800MHz' occurs under the same conditions. , This states that it has not been resolved.

A series of problems have been discussed on GitHub since March 2021, and the creator of the topic created the topic in the official community in an attempt to get the cooperation of Dell, the manufacturer of PC. This issue has attracted the attention of many users, not just Dell moderators, with 132 replies at the time of writing.

Then, on February 14, 2022, a new thread was set up on the social news site Hacker News with a link to this topic. The thread in question is as simple as the thread below, with a link to the thread titled 'New Dell Latitude's CPU severely throttled on Linux systems.' Thing.

New Dell Latitude's CPU severely throttled on Linux systems (ongoing issue) | Hacker News
https://news.ycombinator.com/item?id=30329842

However, Hacker News has talked about the removal of the topic from Dell's official community shortly after this thread was set up. A new thread, 'Dell deletes Latitude CPU Throttling issue after link is posted here,' is a new thread for Dell. Immediately after the link to the forum post was ported to Hacker News, the post was mysteriously removed. '' I was shocked by the obvious action to hide the problem. '

At the time of writing the article, the Dell topic has already been revived and can be seen as usual, but it is not related to the content of the topic itself, whether many users have been complaining about Dell on a daily basis. Has been sent in large numbers. 'I bought a Dell laptop /

XPS , and even though I had subscribed to premium support, it took more than 15 hours to replace the wireless LAN card, and the battery got worse soon after the warranty period expired.'

'At Dell, you have to get into' Pro Support 'for $ 100 (about 11,600 yen) instead of Premium Support. I was a member of Pro Support and I can solve the problem in a few days with generous support. However, another

colleague who had the same problem but wasn't in Pro Support couldn't solve the problem. '