Research results show that people demand 'friendliness and reliability' from their colleagues rather than ability
By working together, people can achieve larger projects than when they work alone, so if you can choose the members who will participate in the project, the 'ability' that directly leads to the results is likely to be emphasized. However, according to a research team at Binghamton University in the United States, 'friendliness and credibility' are more important than ability when choosing colleagues.
Voice as a Signal of Human and Social Capital in Team Assembly Decisions --Daniel W. Newton, Melissa Chamberlin, Cynthia K. Maupin, Jennifer D. Nahrgang, Dorothy R. Carter, 2021
Research: People prefer friendliness, trustworthiness in teammates over skill competency | Binghamton News
https://www.binghamton.edu/news/story/3318/research-people-prefer-friendliness-trustworthiness-in-teammates-over-skill-competency
In the experiment conducted by Assistant Professor Cynthia Mopin of the Faculty of Business Administration at Binghamton University, the subjects were asked to participate in the team project and 'to select the members who wanted this person to be on the team at the end of the experiment.' Tell them what they will do to get each subject to choose, and what they will evaluate when choosing others. Assistant Professor Mopin instructed students taking a Master of Business Administration (MBA) course to belong to a randomly assigned team and work on projects and assignments on a team-by-team basis during the semester. Then, at the end of the semester, he told me that he would create his own ideal team and observed the behavior of each member.
Assistant Professor Mopin is a team that enhances social ties and trust with 'Challenging Voice,' which is a communication that demands that the subject's behavior during the experiment break through the current situation and concentrate on new ideas and efficiency. It is classified into two types, 'supportive voice' that strengthens the friendly ties of. We counted how much each subject performed challenging and supporting voices.
The results were as expected that subjects who often performed both challenging and supportive voices were most likely to be chosen by others, but at the same time only performed challenging voices that demonstrated leadership. When comparing the subjects who performed only the supportive voice to enhance the sense of solidarity, the results showed that the subjects who performed only the supportive voice were more likely to be requested.
Regarding this result, Assistant Professor Mopin said, 'Of course, people with very strong signaling of both human capital and social capital are highly sought after. They are reliable and excellent laborers. I'm doing everything right to prove that I'm also a person. On the other hand, if you're not the best at the highest level, but you can trust others, then you It was also suggested that it would be easier to be selected. The reputation of being able to work is very helpful, but so is the reputation of having a good personality, and one wants to work with someone who can rest assured. If you're a new employee or someone who's still learning to work, we encourage you to give a supportive voice to show your colleagues that you're a trusted person. '
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