The problem that the 'Amazon Appstore' malfunctions on the device updated to Android 12 has continued for a month



Amazon Appstore , a mobile appstore for Android devices operated by Amazon, is one of the most popular Android appstores except Google Play. However, it is reported that the Amazon Appstore itself and downloaded apps cannot be used on devices updated to 'Android 12 ' released by Google in October 2021.

Amazon Appstore not working after android 12 update
https://www.amazonforum.com/s/question/0D56Q000087E2wvSAC/amazon-appstore-not-working-after-android-12-update



Amazon Appstore is broken on Android 12 --9to5Google
https://9to5google.com/2021/11/30/amazon-appstore-is-broken-on-android-12/

Android 12 launched a month ago and Amazon Appstore still won't run on it --Liliputing
https://liliputing.com/2021/11/android-12-launched-a-month-ago-and-amazon-appstore-still-wont-run-on-it.html

The Amazon Appstore is broken on Android 12, and there's no fix in sight
https://www.androidauthority.com/amazon-appstore-android-12-3066697/

Not only is the Amazon Appstore the leading platform for installing apps on Fire tablets, it's also an appstore that can be used on other Android devices. In addition, plans have been announced that Android apps will be available via the Amazon Appstore on devices running Windows 11, and from October 2021, some apps offered on the Amazon Appstore will be available in the Windows Insider community. It is published in.

However, users who updated their devices to the latest OS, Android 12, reported that 'the apps downloaded from the Amazon Appstore and the appstore itself have become unusable' began to rise from late October 2021. increase.

The problem is reported below. A report posted on Amazon's Digital Device Forum on October 25, 'The Amazon Appstore stopped working after updating to Android 12.'



Following this, many users have reported similar issues. 'On older Android devices, app updates in the Amazon Appstore look normal, but on

Pixel 6 with Android 12, they don't.'



'After updating to Android 12, the same issue occurred on the Pixel 5a. Also, apps purchased via the Amazon Appstore have the message' App needs to be updated ', but I'm trying to update. The Amazon Appstore then claims to be 'incompatible with your device.'



'I bought the Pixel 4a on Amazon and I bought all the apps from Amazon, but after updating to Android 12, it stopped working.'



'The same issue is happening on the Pixel 3a and Pixel 5a with Android 12. I'm throwing away the Amazon app store and buying the app I was using from the Google Play store. The app doesn't update in a timely manner. I'm sick of it. ”There are nearly 100 posts.



Users experience a wide range of issues, including apps purchased through the Amazon Appstore not working, new apps not being able to download, and apps not having a library in the Amazon Appstore. In addition, it seems that the problem is occurring in terminals other than Amazon such as Pixel series, Galaxy S21, Galaxy Z Flip 3, etc., and there is no problem with Fire tablets made by Amazon. In this regard, it has been pointed out that Amazon may have neglected to check the compatibility between Android 12 and the Amazon Appstore on devices such as Pixel and Galaxy.

Amazon support staff responded to these posts by saying, 'Everyone, I'm sorry to know that there is a problem with the Amazon Appstore on Android 12. Our technical team is aware of this problem. I'm checking this and they're working on a solution ', but the issue hasn't been fixed a month after the first report.



'I think it's clear that Amazon thinks its appstore is'only for Fire tablets and other Amazon hardware',' said one user, tentatively from a non-Amazon device. Even if there are few app downloads, users who bother to download apps from the Amazon Appstore should have Amazon hardware separate from non-Amazon devices, and it does not solve the compatibility problem. I pointed out that it was a bad move.



Amazon told 9to5Google, a tech media that reported this issue, 'We have some Amazon Appstore users who have upgraded their mobile devices to Android 12 and have problems affecting app performance and launch. We are aware that we are and are working to resolve it. This issue does not affect Amazon Fire tablets or Fire TV devices. '

in Mobile,   Software,   Web Service, Posted by log1h_ik