Report that Amazon's in-car camera installed to monitor delivery drivers malfunctions and lowers salary
In early 2021, Amazon began installing AI-powered in-car cameras in sequence to monitor delivery drivers working in the United States. A driver monitored by this AI-equipped in-vehicle camera has reported that 'every time I get interrupted by another car, I misdiagnose that I'm not keeping the proper distance between cars and cut my salary.'
Amazon's AI Cameras Are Punishing Drivers for Mistakes They Didn't Make
In February 2021, Amazon began installing Netradyne AI-equipped in-vehicle cameras 'Driveri' to monitor 75,000 delivery drivers working in the United States. This camera was intended to monitor whether the camera was driving safely, but since access permission to biometric data is also required, drivers have accused them of infringing on their privacy. rice field.
Amazon requires driver to monitor with dashcam & permission to access biometric data --GIGAZINE
The driver has reported that the AI-equipped in-vehicle camera will be penalized even though it does not violate the rules. According to Derek, who works as a delivery driver near Los Angeles, the in-car camera in question will warn you with a voice saying 'Maintain an appropriate inter-vehicle distance' every time you are interrupted by another car. In the suburbs of Los Angeles, it is virtually impossible to avoid this warning, as cars are often interrupted when turning right. 'It's very unpleasant to give these warnings when I'm not doing anything,' Derek said.
Netradyne's AI-powered in-car camera alerts you every time it detects an 'event' such as inattentive driving. However, there are voices saying that even checks that are essential for safe driving are judged as violations, such as checking side mirrors and the like as inattentive driving. The most frequent of these types of false positives is related to stop sign, which warns you that you will stop again just before turning after stopping properly with a stop sign, and also a vehicle on the priority lane side. It is said that there are cases where the 'YIELD' sign, which is obliged to stop only when is coming, is mistaken for a stop sign.
Diagnosis by AI-equipped in-vehicle camera is scored and affects payroll assessment. However, even if the driver asks to tell me which action was judged as a violation, Amazon will not respond at all. The driver said he 'did not feel relieved' about being monitored all day, pointing out that he is increasing the work of monitoring recorded video to delivery companies.
An Amazon spokeswoman said that since installing Netradyne's AI-equipped in-vehicle camera, accidents have decreased by 48%, stop line and signal violations have decreased by 77%, seatbelt violations have decreased by 60%, and distance between vehicles has been maintained. Claims that violations have decreased by 50% and careless driving has decreased by 75%. On the other hand, some drivers ignore the score due to the annoyance of the warning voice and take measures such as 'putting a sticker to hide the lens' and 'wearing sunglasses' to avoid inattentive driving monitoring. It is said that there is.
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