Amazon expands 'game implementation program' to make employees work efficiently



Amazon reports that it is expanding the program 'FC Games ' to mitigate the boredom of warehouse work with games to

improve the efficiency of fulfillment centers.

Amazon Expands Effort to'Gamify' Warehouse Work — The Information
https://www.theinformation.com/articles/amazon-expands-effort-to-gamify-warehouse-work


Amazon expands gamification program that encourages warehouse employees to work harder --The Verge
https://www.theverge.com/2021/3/15/22331502/amazon-warehouse-gamification-program-expand-fc-games


Amazon has been working on robots to automate many elements of warehousing over the years. The ultimate goal of this effort is to 'eliminate repetitive and dangerous work', but at the time of writing the article, robots and humans are still 'working together'.



However, because they work with robots, warehouse employees are often forced into mechanical roles, requiring less movement and more repetition, which tends to be monotonous. Amazon's internal research shows that robot-automated warehouses are more likely to injure human employees than warehouses where only humans work, and tasks that are too monotonous worsen work efficiency. I will let you.

It is pointed out that the incidence of 'serious injuries' in Amazon warehouses is twice the industry average, and the injuries rate is particularly high in highly automated warehouses --GIGAZINE



Therefore, from 2019, it was reported that Amazon is promoting a program called 'FC Games' that introduces a game that allows you to get your own currency that can be used for shopping at Amazon in order to reduce the boredom of warehouse work.

Amazon is introducing 'games' to relieve the boredom of warehouse workers-GIGAZINE



The games introduced by Amazon have simple graphics similar to old Nintendo games like Super Mario Bros. and can be played on the screen in the warehouse. Participation in the game is voluntary, but former employees testify that the game is quite popular among employees.

Also, in an electronic pet game like Tamagotchi called 'Tamagotchi', it seems that penguins and dinosaurs can be rewarded by completing various tasks. In this game, electronic pets do not particularly contribute to warehouse work, but it seems that you can score your pet's growth and compete with employees in other warehouses.

According to The Information, Amazon will introduce new fulfillment centers in at least 20 states in the United States. Amazon spokeswoman Kent Hollenbeck said, 'I hear that employees enjoy the option to participate in these games. With feedback from previous implementations, this is in more warehouses. I am happy to introduce the program. '

in Note, Posted by log1i_yk