Uber's main business has been transformed into 'delivery' by the new coronavirus

The epidemic of the new coronavirus infectious disease (COVID-19) has caused various changes in lifestyle and economic conditions.

Uber, which has more than 110 million users worldwide, reported that in its quarterly financial results, its core business, the dispatch service division, was hit hard by the COVID-19 epidemic, while the delivery division's sales increased. I reported that it increased twice as much as the previous year.

Uber Technologies, Inc.-- Uber Announces Results for Second Quarter 2020

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Before the pandemic, in February 2020, Uber CEO Dara Kosroshahi said, ``We had a loss of $1.1 billion in the fourth quarter of 2019, but profits by the end of 2020 I expect it to come out,' he said.

However, the COVID-19 epidemic has hurt the company, according to financial statements. According to Uber's financial report for the second quarter of 2020 announced on August 6, 2020, the total amount of Uber usage decreased by 35% from the same period of the previous year to $ 10.2 billion (about 1.9 trillion yen) .. Total sales decreased by 29% from $3,107 million (about 339 billion yen) in the same period of the previous year to $2.24 billion (about 239 billion yen), and total sales of the mainstay vehicle dispatch service division were It is said that it fell sharply by 67% from 2.37 billion dollars (about 253 billion yen) to 790 million dollars (about 84.4 billion yen).

Meanwhile, the company's delivery division, known for its food delivery service ' Uber Eats ', saw total sales rise from $595 million to about $1.21 billion in response to growing demand for the COVID-19 epidemic. (Approximately 129 billion yen), it more than doubled, and sales exceeded the dispatch service department.

The sharp decline in total sales has brought about a major change in the company's business situation. Uber sacked 3700 people on May 6, 2020, representing 14% of all employees from Customer Support and Recruitment, and just two weeks later on May 18, 3,000 new employees. ..

Uber announces that it will dismiss an additional 3000 employees just two weeks after the last mass dismissal following the new coronavirus epidemic-GIGAZINE

On the other hand, in the delivery department, which is showing good results, we have increased the number of affiliated restaurants to more than 500,000, and increased the number of affiliated stores by 50% or more compared to the previous year. In addition, Uber Direct, which delivers over-the-counter drugs other than food, parcels, pet supplies, etc. from retail stores to homes in response to the growing demand for nest nesting due to the COVID-19 epidemic, and Uber Direct, which delivers goods from person to person Two services called 'Connect' have been started in some areas from April 20, 2020.

Uber announces contactless delivery services ``Uber Connect'' and ``Uber Direct'' that deliver packages to family and friends-GIGAZINE

In a conference call with investors, Kosloshahi said, 'The recovery of the dispatch service sector obviously depends on public health conditions,' and the epidemic of COVID-19 will have a significant impact on the dispatch service sector's sales. Point out the points given. ``Asia excluding India is on a recovery track, and total usage in Hong Kong and New Zealand has already exceeded the pre-COVID-19 pre-disaster amount,'' he said, predicting that the sales of the dispatch service sector will recover in the future. It was

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