Students failing to use iPhone to submit an online high school test, students go to class action



In order to prevent new coronavirus infection (COVID-19), the test was conducted by taking the answer of the writing question and submitting it as an image file, the organizer side did not receive the image file of the iPhone and the examinee failed A problem has occurred. This problem was due to the format of the image file taken with the iPhone being different from the file format requested by the organizer side, but the examinees who can not be convinced by this total $ 500 million (about 53.7 billion yen) scale Has taken a class action lawsuit.

College Board Hit With A Class-Action Lawsuit After Online AP Testing Snafus | Colorado Public Radio

https://www.cpr.org/2020/05/21/college-board-hit-with-a-class-action-lawsuit-after-online-ap-testing-snafus/

Students are failing AP tests because the College Board can't handle iPhone photos-The Verge
https://www.theverge.com/2020/5/20/21262302/ap-test-fail-iphone-photos-glitch-email-college-board-jpeg-heic

The American Non-Profit College Board conducts an Advanced Placement (AP) exam every May. This provides high school students with a college-level curriculum and exams, and if you can keep a high grade here, they will be added to the college grades and converted into credits, so many people who aim for an advantageous entrance to college High school students take the test every year.



The AP test conducted in May 2020 was the first online test in the 65-year history to combat COVID-19. In the writing test such as writing that was done as a part of it, in addition to the method of submitting the text file created on the PC in

PDF format, you can choose the method of shooting the handwritten answer with a smartphone etc. and submitting it as an image file. It was possible .

However, I had a problem with some students who tried to shoot the answers on their smartphone and sent them to the College Board. It is a problem that the answer taken by iPhone is not received and the loading screen continues endlessly. In the end, many of the students who ran into this problem were timed out and disqualified.


by College Board

This is because

HEIC was the default save format for image files taken with some smartphones, including iPhones running iOS 11 or later, rather than the common image formats such as JPEG .

Unless you change the setting, when you take a picture with iPhone etc. it will be saved in HEIC format, but the file format that College Board can accept was only files with extension '.jpg' '.jpeg' '.png' .. Therefore, high school students who did not know this specification failed to submit the answer via smartphone.

Recognizing this problem, the College Board urged students to change their smartphone settings through a notice on the site and a post on Twitter.



However, because the tweet on Twitter was just before the start of the exam, there were few students who could see the tweet. In addition, some students did not have a Twitter account in the first place.

In response to this situation, the College Board decided to carry out a retest in June. We also allow some students who take the exam on May 18-22 to resubmit their responses by email. However, we do not accept resubmissions from students who took the exam on the 11th to the 15th of the previous week, so students who took the exam on this schedule must apply for the reexamination.

Candidates dissatisfied with this decision settled in a class action suit against the College Board for $ 500 million in financial relief and discontinuation of the retest. In addition, the petition requesting the resubmitted answers posted on the online signature site Change.org received more than 26,000 signatures at the time of article creation.



According to Peter Schwartz, chief risk officer and legal counsel for the College Board, the online AP study said, `` When the impact of COVID-19 blocked cities across the country By survey, 91% of the students overwhelmingly wanted to take the AP exam at the end of the curriculum, so we made it possible to take the AP exam from home in just a few weeks. 'Students who have not successfully taken the exam will also have the opportunity to reacquire college credits by re-examination.'

In addition, he said to the class action, 'This lawsuit is nothing more than a legitimate prosecution act created by a group of opportunists who use media coverage for their own convenience. This is in fact false and has no legal basis. The College Board believes that it will be vigorously and confidently countering it and winning, 'he said.

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