Uber requires drivers and delivery personnel to wear masks and encourages customers to cooperate

Uber, known for its dispatch and courier service, has revealed that all drivers (drivers and courier) are required to wear something like a mask that covers their face. Not only as a rule, but also self-photographing is used to automatically check whether the driver is wearing it, and an in-app message informs the user whether the driver is taking safety measures. If the driver does not wear a mask at the service, passengers can cancel the use without penalty. On the other hand, in order to protect the driver, if passengers do not wear a mask, they can refuse to board the vehicle and call for mutual cooperation.

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According to Uber, from Monday, May 18, 2020, Uber's online services will be available to drivers in the United States, Canada, India, and most of Europe, Latin America, where they don't wear masks or other coverings It will not be possible.

Wearing a mask is a mechanism to check the driver's selfie photo online. This confirmation is to detect the mask from the photograph and check whether it is properly worn, and it is different from the real-time ID check system using facial recognition that Uber has introduced for driver confirmation, it is in the database. It is said that it does not collate with facial photographs or acquire biometric information. The fact that the driver is taking safety measures properly is now notified to passengers using the application.

However, in the dispatch service, there is a risk that passengers will be infected with the new coronavirus from the driver, so the maximum number of riders will be reduced to three, and passengers can only sit in the rear seats. In addition, you must agree to use the windows open for ventilation. We are also requesting that we wash our hands and disinfect them before riding, and wear a mask to get on. If the driver does not wear a mask, passengers can cancel the use without penalty, but on the other hand, if the driver does not wear a mask, the driver also refuses to board. It has been shown to be good.

This policy will continue until the end of June 2020, after which it will be elastically operated depending on the situation.

In addition, you can see in the following 'How to put on a mask' movie that the 'driver' includes a delivery partner properly.

First, thoroughly wash your hands with soap and disinfect with alcohol.

Then, with a string, wear a mask to cover your nose and chin.

It is important not to touch your face while wearing a mask.

When you get home after work, someone with a replacement mask will immediately throw away the used mask.

If you cannot change it, keep the mask in a clean and well-ventilated container.

If it can be washed like a cloth mask, wash it after each use.

Don't forget to wash your hands after you get home.

Not only the driver but also the passengers are depicted wearing masks.

By the way, although the target area does not include Japan, it is clear that Uber Japan has begun providing a total of 900,000 masks to delivery partners and drivers as of Thursday, April 23, 2020. I am.

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