“Macs have higher employee productivity and satisfaction than PCs,” IBM announced the results of the Apple product introduction program over the past four years
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According to past research, it has been found that 75% choose iOS and 72% choose Mac if employees choose the terminal to use for work . Meanwhile, IBM, which provides computer-related products, reported that employee productivity and satisfaction increased significantly when employees switched their PCs to Macs .
IBM Announces Research Showing Mac Enables Greater Productivity and Employee Satisfaction at IBM | Jamf
https://www.jamf.com/resources/press-releases/ibm-announces-research-showing-mac-enables-greater-productivity-and-employee-satisfaction-at-ibm/
IBM: Mac users perform better at work compared to PC users.- 9to5Mac
https://9to5mac.com/2019/11/12/ibm-mac-users-are-more-productive/
IBM announced at the JAMF Nation User Conference (JNUC) , a conference for Apple product managers held in 2015, 'Mac @ IBM program', which is based on the concept of ' supplying Macs to IBM employees around the world' . Since then, Macs have been introduced at a pace of more than 50,000 units annually. As a result, in November 2019, a total of 290,000 Apple products were deployed inside IBM.
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One of the main goals of the Mac @ IBM program is cost reduction. Depending on the model, the price of the Mac is about one-third that of the PC IBM had used so far, so switching to a Mac costs $ 273 per machine (about 30,000 yen) to $ 543 ( (About 60,000 yen) has been reduced .
In addition, maintenance inspection after installation has become very efficient. The percentage of employees seeking help from an in-house help desk is 40% for regular PC employees compared to only 5% for Mac employees, so support staff can cover The number of employees increased significantly from 242 to 5400 per person. As a result, the internal support system has also been streamlined, and 277,000 Apple products held by IBM as of 2018 are supported by only 78 staff. In addition, while the migration rate from Windows 7 to Windows 10 within IBM is only 86%, 98% of employees using macOS answered that it is easy to update to the latest OS. Software migration and updates are smooth.
A market survey conducted in 2019 also highlights the current situation where the transition of Windows PCs owned by companies is not proceeding smoothly.
The reality that one third of companies continue to use Windows XP even in 2019-gigazine
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In addition, as a result of using Mac for four years from 2015 to 2019, the benefits that are not only cost are also revealed. According to Fletcher Previn, IBM Chief Information Officer (CIO) , employees using Macs had higher levels of satisfaction, workplace retention, and improved productivity. Specifically, employees who used Macs had a lower turnover rate of 17% compared to employees who used Windows PCs, but the personnel evaluation was as high as 22%, and the scale of high-value transactions was also high. I found it 16% bigger.
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JNUC Previn, who attended in 2019 by introducing the Mac @ IBM program in '2015, IBMers thanks to create a environment to work in IBM employee who is high productivity and satisfaction of the original thing, I'm at home “I was able to spend as comfortably as the TV anime“ Space Family Jetson ”and at the workplace like the“ Primitive Family Flintstone ”,” he said.
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