The order and home delivery brokerage service that created the 'fake official site' without permission and broke the fee appears
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In addition to registering more than 23,000 Web domains without the name of a restaurant that is affiliated with the major US food order and home delivery service company ' Grab Hub ', it also creates fake official websites and makes its profits It turned out that it had been induced to. It has also become clear that the company has also billed for phone brokerage charges.
City Council to investigate Grubhub's restaurant-killing fees
https://nypost.com/2019/06/09/city-council-to-investigate-grubhubs-restaurant-killing-fees/
That means Mom and Pop can't own their slice of the internet | New Food Economy
https://newfoodeconomy.org/grubhub-domain-purchases-thousands-shadow-sites/
The Grab Hub trick that became a problem this time is to acquire a domain similar to the official site of a real restaurant and create a 'fake official website' without permission. In the reported case, the fake site is a photograph of a genuine official site or a photo of another company like Caviar, which is used without permission, and the 'order now' button or the grab hub linked to the grab hub platform Phone numbers leading to the window were posted.
The left side of the image below is a fake site created by Grab Hub, and the right side is a real official site. The two fake Hubs made by Grab Hub are just designed by applying the store name and the image to a simple template.
According to a New Food Economy study, Grubbhub has acquired more than 23,000 domains, most of which resemble real-life restaurants. New Food Economy publishes this survey on Google Docs.
Originally, when using the delivery service via the Grab Hub, the fee from 3% to 15% was charged to the Grab Hub depending on the content of the contract. However, according to the New Food Economy, if you go through a fake Grubbhub site, you will be charged another 20% more fees.
For Grabhub's coverage of the New Food Economy, “Grubhub is creating and publishing a website to enhance its branding as part of its service to restaurants that it is affiliated with. It is said that similar domain names will be acquired. Is an act as a proxy for the restaurant, as stated in the contract, and it is possible to hand over the domain name immediately if the restaurant requests it.
by Zeke Franco
In addition, it has been discovered that the company has made inappropriate charges to the restaurant side as an inquiry fee. According to the New York Post, if you called the Grab Hub phone number, the restaurant was billed $ 5 to $ 9 even if you did not place an order. Some restaurants have already launched lawsuits in this case, but may lead to large class action lawsuits.
The New York City Council held a hearing on June 27, 2019 for Grabhub officials. Not only Grab Hub, but also business details such as door dashes and Uber Eats may be investigated, which may lead to a bill that restricts restaurant ordering and home delivery brokerage services.
Grabhub officials have said at a public hearing that Grabhubov has recovered $ 30 million (about 3.3 billion yen) with 2018 telephone charges alone.
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